IMPACT Specialist-Mercer County

Volunteers of America Delaware Valley; West Virginia; On-site; USD 30,000 - 50,000; Full time

Job summary

Volunteers of America Delaware Valley is looking for a dedicated professional to join their IMPACT team in West Virginia. This role involves coordinating care management for vulnerable populations, participating in outreach activities for the homeless, and ensuring effective treatment plans.

The ideal candidate should have a high school diploma, be experienced in working with homeless individuals, and possess strong communication skills. A valid driver's license is a must.

Qualifications

• Minimum of two years work experience in a relevant field.
• Direct experience with homeless populations and individuals with mental health issues.
• Effective communication and interaction skills are essential.

Responsibilities

• Coordinate care management for vulnerable populations.
• Participate in street outreach to encourage homeless individuals.
• Develop and monitor service plans for assigned clients.

Skills

Effective written and verbal communication

Experience with homeless populations

Bilingual is an advantage

Education

High school diploma or equivalent

Job description

Safe Return - Mercer County Trenton, NJ 08608, USA

Description

As part of the IMPACT team working side by side with law enforcement in designated communities, responsibilities include the coordination of care management by providing information to vulnerable populations in various settings throughout the community, assessing the emergency needs of each individual requesting service; providing immediate, direct services, and to work as part of the team for effective care management. Provide highly individualized services in the community and promote client self-determination and decision‑making. Provide essential expertise and consultation to the team to promote a culture in which each client’s point of view and preferences are recognized, understood, respected, and integrated into treatment, rehabilitation, and community self‑help activities.

Scope of Duties

• Participate in regular street outreach activities to encourage homeless individuals to enter into a program and participate in law enforcement outreach initiatives.
• Disseminate information regarding services provided by agency to the community.
• Responsible for the coordination of transportation for individuals requesting services.
• Coordinate comprehensive intake assessment procedures on all residents coming in as a result of outreach activities.
• Communicates special needs and represents client’s interests to program staff.
• Network with other community agencies to develop resources for clients.
• Complete Service Plans on all assigned clients based on approved agency assessment tools with client input.
• Monitor and document client progress according to funding source standards and/or operational mandates.
• Develop appropriate discharge plan on all assigned clients as per contractual requirements and policy and procedures.
• Complete necessary reports and case related paperwork in a timely fashion.
• Facilitate regular group sessions for clients as directed.
• Provide practical assistance for clients when they first enter the facility by mentoring, advocacy, coordination, side‑by‑side individualized support, problem solving and direct assistance to help clients obtain the necessities of daily living including utilizing nutritional, financial, physical, mental and emotional resources.
• Assist in maintaining communication between all staff members and clients.
• Maintain client and staff confidentiality in compliance with administrative policies and procedures.
• Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions and meetings as required.

ADA Essential Functions

• Must be able to stand, walk, sit, use hands to handle or feel, reach with hands and arms, climb stairs, talk, hear, and smell at times required.
• Must be able to lift and move up to 25 lbs.
• Must see clearly at 20 inches or less.
• Must identify and/or distinguish colors.
• Must observe an area that can be seen up and down or to the left and right while remaining fixed on a given point.

Credentials/Abilities

The employee must have a high school diploma or equivalent with a minimum of two years work experience in a relevant field. Must have direct experience in working with homeless populations and individuals who suffer from substance abuse and mental health issues. Must possess effective written and verbal communication skills and an ability to interact appropriately with clients. Must be able to pass a criminal background check. Valid driver’s license required and must meet agency driving standards. Bilingual is an advantage.

Education

High School or better.

Preferred

Must have a high school diploma or equivalent with at least two years work experience in a relevant field. Must have direct experience with homeless populations and individuals who suffer from substance abuse and mental health issues. Must possess strong written and verbal communication skills and the ability to interact appropriately with clients. Must be able to pass a criminal background check.

Licenses & Certifications

Valid Driver’s License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.