Re-Entry Specialist - Mercer

Volunteers of America Delaware Valley; West Virginia; On-site; USD 42,000 - 60,000; Full time

Job summary

A community service organization located in West Virginia is seeking a qualified candidate for a client service role. Responsibilities include interacting with clients and staff, assisting clients in securing social entitlements, and monitoring client progress. The ideal candidate will have a Bachelor's Degree in Human Services or related field, effective communication skills, and the ability to support clients throughout their program participation. Applicants must also pass a criminal background check.

Qualifications

• Must have a Bachelor's Degree in a Human Services related field or at least 5 years relevant experience.
• Must possess effective written and verbal communication skills.
• Ability to interact appropriately with clientele is crucial.
• Must pass a criminal background check.

Responsibilities

• Interact with clients and staff with respect.
• Assist clients in applying for social entitlements.
• Monitor and document client progress.
• Assist clients in applying for social entitlements as appropriate.
• Link homeless clients to housing and coordinate services.

Skills

Effective written communication

Effective verbal communication

Basic computer skills

Client interaction

Education

Bachelor's Degree in Human Services or related field

Tools

Basic computer skills

Job description

Mercer County, New Jersey, USA

Responsibilities

• Interact with all clients, staff, and outside contacts with respect and courtesy.
• Maintain client and staff confidentiality in compliance with administrative policies and procedures.
• Recruit clients to participate in program including visiting the county jail to interview prospective clients.
• Complete intake interviews with clients and secure program participation agreements.
• Assist clients apply for social entitlements such as GA, TANF, etc. when appropriate.
• Link homeless clients to housing
• Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions.
• Monitor and document client progress
• Assess client needs and work with client to develop goals
• Update service plan with client input.
• Provide motivational support to clients in program and maintain support throughout participation.
• Schedule and facilitate meetings with clients as required.
• Identify and/or develop resources and link clients to needed services.
• Facilitate scheduled workshops/programs/groups addressing client's needs.
• Develop appropriate discharge plan on all assigned clients.
• Participate in required internal/external meetings
• Complete all required reports, data collection and other documentation.
• Other duties as assigned.

The employees in this position must have a Bachelors Degree preferably in a Human Services related field or at least 5 years relevant experience. Transferable experience is preferred. Must possess effective written and verbal communication skills, and an ability to interact appropriately with clientele. Basic computer skills are preferred. Must pass a criminal background check.

Education

Bachelors or better in Human Services or related field.

Experience

Bachelor’s Degree preferably in a Human Services related field or at least 5 years relevant experience. Transferable experience is preferred. Must possess effective written and verbal communication skills, and an ability to interact appropriately with clientele. Basic computer skills are preferred. Must pass a criminal background check.

Licenses & Certifications

Valid Drivers License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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