Impact Programs Lead | Volunteer & Events

Pursuit Transformation Company Inc.; New York (NY); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Great culture

Competitive base + bonus

401k Match

Unlimited PTO

Hybrid work schedule

Catered lunches

Job summary

Pursuit Transformation Company Inc. is seeking a Program Experience Manager in Long Island City, NY to own the day-to-day quality of the Builder experience and the volunteer ecosystem powering it.

You’ll oversee events, recruit and manage volunteers, mentors, and speakers, and ensure engagement translates into stronger ties with Pursuit as donors or employers. Reporting to the Chief Program Officer, you’ll connect Builders, volunteers, and the Pursuit community, ensuring every touchpoint—from

Qualifications

• 3–5 years of experience in program management, community management, event operations, or volunteer management.
• Strong project management skills with the ability to juggle multiple concurrent events and relationships.
• Excellent interpersonal and communication skills – comfortable building relationships with volunteers, employers, and Builders alike.
• Experience recruiting, managing, or engaging volunteers or a similar community of stakeholders.
• A track record of translating engagement into measurable outcomes (retention, conversion, satisfaction).
• Experience with or interest in working directly with adults from underserved communities.

Responsibilities

• Own and continuously improve the program experience calendar: Demo Days, launch events, interview days, and community events like potlucks
• Recruit, onboard, and manage volunteers, mentors, and fireside speakers – building a reliable pipeline and a strong retention experience
• Set up and manage Capstone projects each quarter, working with volunteers and staff to ensure high-quality project selections
• Build relationships with volunteers and mentors that create pathways to deeper engagement – including conversion into donors or employer partners
• Gather and act on feedback from Builders, staff, and volunteers to keep improving program quality
• Manage logistics, communications, and follow-through for all program experience events

Skills

Program management

Community management

Event operations

Volunteer management

Job description

Pursuit Transformation Company Inc. is seeking a Program Experience Manager in Long Island City, NY to own the day-to-day quality of the Builder experience and the volunteer ecosystem powering it.

You’ll oversee events, recruit and manage volunteers, mentors, and speakers, and ensure engagement translates into stronger ties with Pursuit as donors or employers. Reporting to the Chief Program Officer, you’ll connect Builders, volunteers, and the Pursuit community, ensuring every touchpoint—from