Impact Manager

City Year; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

401(k) plan

Flexible Spending Accounts (FSA)

Job summary

City Year in Chicago is seeking an Impact Manager to lead the Whole School Whole Child service model across two schools. You will coach AmeriCorps members, align HQ and site teams, and drive data-informed interventions.

The role emphasizes partnership with school leaders, program leadership, and a commitment to youth development through a ten‑month service cycle. This is a full‑time, on‑site position with competitive nonprofit benefits.

Qualifications

• Bachelor’s Degree in Education, Social Work, Urban Studies, Youth Work, or related field preferred; experience in management/non-profits acceptable.
• Excellent written and verbal communication with active listening skills.
• Ability to execute a strategic plan and motivate staff.
• Experience coaching young adults and working with diverse backgrounds.
• Strong organizational and financial management capabilities.

Responsibilities

• Oversee the execution of WSWC supports in two schools.
• Lead instructional support, events, culture, and climate initiatives.
• Set objectives, measure progress, and share best practices.
• Coach AmeriCorps members and guide growth plans.
• Build and cultivate relationships with school leaders and partners.
• Analyze data to explain trends and improve interventions.

Skills

Communication

Leadership

Time management

Project management

Strategic planning

Independent work

Education

Bachelor's degree preferred in Education or related field

Tools

MS Office

Databases

Job description

Work Location: 100% On‑Site.

Overview

The Impact Manager (IM) is responsible for driving the successful implementation of the Whole School Whole Child (WSWC) service model by building and cultivating strong school partnerships and developing a team of committed, idealistic leaders and school practitioners in a 2:1 service model, meaning each Impact Manager serves two schools. The IM plays a crucial role in leading a team of AmeriCorps members (ACM) through a ten‑month journey of learning, reflection, and service in schools.

Responsibilities

• Service Impact Delivery
  • Oversee the execution of City Year’s WSWC Tier 1 supports and Tier 2 interventions in two schools.
  • Oversee the implementation of whole‑school and classroom service, including instructional support, thematic events, culture, and climate.
  • Provide structure and a common understanding of the service model between HQ, the site, ACMs, and service partners.
  • Create clear, realistic, and measurable objectives for accomplishing WSWC goals.
  • Capture best practices and share them with the larger City Year community of practitioners.
  • Analyze and use data from teacher and ACM surveys, student, school, and district‑level data, and classroom observations to explain trends, identify opportunities, and improve interventions.
  • Oversee one of seven coordinator role positions that ACMs execute, covering Attendance, English, Math, Extended Learning, Socio‑Emotional Learning, and Resource In‑kinding.
• Corps Impact Delivery
  • Guide ACMs to meet performance requirements and leadership development potential.
  • Inspire ACMs to embrace a culture of power and idealism using City Year leadership tools, team‑building exercises, and best practices.
  • Use performance management tools to set expectations, identify strengths and development opportunities, and partner with each ACM on a growth plan.
  • Ensure ACMs are committed to student success and meet City Year standards.
  • Support managers of alumni AmeriCorps members and Team Leaders to empower them to lead ACM teams.
  • Effectively translate information from various stakeholders so ACMs understand and feel empowered.
• Partner Impact Delivery
  • Build and cultivate relationships with key stakeholders to enhance service performance.
  • Build strong partnerships with school leaders and other decision makers, crafting solutions that align with City Year WSWC outcomes.
  • Maintain a strong school presence by cultivating key relationships.
  • Use student data strategically to gain support for initiatives and interventions.
  • Coach ACMs on developing productive partnerships with teachers and support staff.
  • Help cultivate strategic community relationships and access community resources for program support.

Qualifications

• Bachelor’s Degree in Education, Social Work, Urban Studies, Youth Work, or related field preferred; experience in management, non‑profits, community service, youth work, or education acceptable.
• Proven relationships and experience working with Chicago Public Schools or as a contracted provider.
• Experience working with principals, assistant principals, and teachers, including handling partnership accountability and difficult conversations.
• Previous experience leading individuals and teams to achieve goals.
• Experience coaching young adults and working with diverse backgrounds.
• Excellent written and verbal communication skills with active listening skills.
• Demonstrated organizational, project, and financial management capabilities.
• Strong problem‑solving, time, and project management skills; ability to prioritize projects and assess deploy resources.
• Ability to execute a strategic plan and motivate staff.
• Willingness to take on new challenges, pursue self‑development, and self‑directed learning.
• Ability to work as an independent leader and as a team member in a collaborative environment.
• Proficiency in computer skills (e.g., MS Office) and experience using databases to document service work.
• City Year, AmeriCorps, or Peace Corps experience is a plus.
• Passion for working with youth, developing young leaders, national service, and education reform.
• Strong connection to City Year mission.

Benefits

Full‑time employees will be eligible for all benefits including vacation, sick days, and organization holidays. Employees may participate in all benefit programs that City Year establishes and makes available, subject to plan documents. Benefits include medical, dental, vision, life, accidental death and dismemberment, and disability coverage, Flexible Spending Accounts (FSA), and a 401(k) plan.

Employment at City Year is at‑will. City Year does not sponsor work authorization visas.

Equal Opportunity Employer Statement

As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information, or any other basis prohibited by applicable law. Fair Labor Standards Act and Family and Medical Leave Act apply. Learn more at www.cityyear.org.