Impact Director

City Year; Chicago (IL); Hybrid; USD 73,000 - 78,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Vacation days

Sick days

Holidays

Job summary

City Year is looking for an Impact Director who will lead the service implementation across various Chicago Public Schools. This role involves managing a team of AmeriCorps volunteers and driving socio-academic outcomes for students through strategic initiatives.

The ideal candidate will have experience in educational leadership, be skilled in managing relationships with school partners, and possess strong decision-making abilities. The position offers a salary range of $73,000 – $78,000 and a hybrid work environment.

Qualifications

• At least two years of full-time experience leading, supervising, coaching, teaching, or managing young adults.
• Authorized to work in the United States and able to pass required criminal background checks.

Responsibilities

• Lead a portfolio of approximately fifty AmeriCorps volunteer Student Success Coaches.
• Hire, develop, and manage three to four Impact Managers.
• Oversee school-based and student-level service results.
• Manage relationships with partner schools.

Skills

Communication

Team Leadership

Talent Development

Decision Making/Judgment

Strategic Thinking and Planning

External Relationship Development

Education

Bachelor’s degree in Education, Social Work, Urban Studies, Youth Work, or a related field

Tools

MS Office

Job description

Position Overview

The Impact Director leads the service implementation of City Year teams serving a portfolio of six to eight Chicago Public Schools partner schools. In partnership with school administration, they drive improved social-emotional and academic outcomes for students through each team’s delivery of the Whole School Whole Child model over the school year. The Director cultivates a pipeline of civic‑minded change agents among City Year staff and AmeriCorps volunteers through intentional talent development, commitment‑building, and organizational alignment. Reporting to the Senior Director of Impact, the Director serves on the site’s Senior Leadership Team and contributes to strategic initiatives. The starting salary range for this role is $73,000 – $78,000 and the anticipated start date is summer 2026. This primarily in‑person role offers occasional remote work.

Job Description Responsibilities

• Lead a portfolio of approximately fifty 18‑ to 25‑year‑old AmeriCorps volunteer Student Success Coaches (SSCs) serving City Year for ten months.
• Hire, develop, and manage three to four Impact Managers who supervise the SSCs and drive engagement, retention, satisfaction, and performance.
• Execute evaluation initiatives such as AmeriCorps surveys and the performance‑management process.
• Oversee all school‑based and student‑level service results, including academic performance, attendance, and behavior goals.
• Manage relationships with partner schools, implementing new partnerships, renewing agreements, and ensuring each school meets City Year’s Conditions for Success or takes corrective action.
• Serve as the executive contact for school leadership teams, forging partnerships with principals and maintaining regular touchpoints.
• Inform and participate in the Learning and Development strategy for SSCs and Impact staff, including Service Leadership Institute, Mid‑Year Summit, and other learning initiatives.
• Collaborate with Chicago team members on AmeriCorps recruitment, registration, communications, compliance, fundraising, evaluation, and training.
• Communicate City Year’s mission, values, code of conduct, and standards to the public, staff, and volunteers.
• Partner with senior leadership to develop and advance site strategy.

Minimum Qualifications

• Bachelor’s degree in Education, Social Work, Urban Studies, Youth Work, or a related field (preferred). Relevant experience in management, non‑profits, youth work, or education is acceptable.
• At least two years of full‑time experience leading, supervising, coaching, teaching, or managing young adults.
• Authorized to work in the United States and able to pass required criminal background checks.

Preferred Qualifications

• Experience with City Year, AmeriCorps, or Peace Corps.
• Proven relationships or experience working with Chicago Public Schools or CPS‑contracted providers.
• Ability to hold principals, assistant principals, and teachers accountable to shared goals and vision.
• Prior community service in nonprofit, social service, or educational settings.
• Demonstrated project‑management competency.
• High ethical standards of professionalism and integrity.
• Strategic planning and staff‑motivation skills.
• Independent leadership and team‑working abilities.
• Excellent communication and writing skills.
• Proficiency in MS Office and related computer applications.

Competencies

• Communication: Delivers well‑organized presentations, facilitates initiatives, and uses brand language to convey mission and goals.
• Team Leadership: Leads diverse teams, sets priorities, delegates tasks, and holds staff accountable.
• Talent Development: Maintains intellectual capital, provides leadership opportunities, and supports development organization‑wide.
• Decision Making/Judgment: Manages organizational decisions, integrates across departments, and champions implementation.
• Strategic Thinking and Planning: Translates strategy into objectives, action plans, and metrics.
• External Relationship Development: Establishes new partnerships and secures commitments for the organization.

Working Conditions

• Local travel to partner schools, events, other City Year sites, and national conferences.
• Access to reliable transportation or public transit.
• Occasional lifting of materials up to ~20 lbs.
• Hybrid schedule (3–4 days in‑person, occasional extended commitments).
• Reliable internet access for virtual meetings and trainings.

Required Applications Documents

• Cover letter and resume must be submitted.
• Resumes should include specific, quantitative outcomes where applicable.

Benefits

Full‑time employees are eligible for all City Year benefits, including vacation, sick days, and holidays. Benefits include medical, dental, vision, life, accidental death and dismemberment, disability coverage, Flexible Spending Accounts (FSA), and a 401(k) plan, subject to all applicable plan documents and company policy.

At‑Will Employment & Work Authorization

Employment at City Year is at‑will. City Year does not sponsor work‑authorization visas.

Equal Opportunity Employer

As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information, or other protected characteristics.