Impact-Driven Strategic Operations Lead

United Way Worldwide; Lafayette (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

United Way of Acadiana seeks a Strategic Operations Specialist to serve as a key partner to the Director of Strategic Engagement. You will translate priorities into actionable plans, manage projects, and build data dashboards to monitor performance across programs including ReEntry initiatives.

The role requires a bachelor’s degree and strong communication, with responsibilities spanning data analysis, process improvement, and cross‑functional coordination to drive measurable impact.

Qualifications

• Strong organizational and time management abilities are required.
• Excellent written and verbal communication skills.
• Experience building dashboards and performance metrics is preferred.

Responsibilities

• Translate strategic priorities into actionable work plans with timelines and milestones.
• Develop and maintain dashboards and performance indicators to measure success.
• Coordinate ReEntry operations, partnerships, referrals, and tracking of participant outcomes.
• Support leadership with reports, planning materials, and decision-ready information.
• Ensure documentation and follow-up on commitments and projects.

Skills

Organizational skills

Time management

Written communication

Verbal communication

Microsoft Office

Database systems

Education

Bachelor's degree in related field

Tools

Project management platforms

Dashboard tools

Job description

United Way of Acadiana seeks a Strategic Operations Specialist to serve as a key partner to the Director of Strategic Engagement. You will translate priorities into actionable plans, manage projects, and build data dashboards to monitor performance across programs including ReEntry initiatives.

The role requires a bachelor’s degree and strong communication, with responsibilities spanning data analysis, process improvement, and cross‑functional coordination to drive measurable impact.