Impact-Driven Quality Improvement Leader

Northwest Human Services, Inc; Salem (OR); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Healthcare insurance

Life & disability insurance

403(b) retirement plan

Flex Spending Account

Paid holidays & PTO

Continuing education

Wellness program

Job summary

Northwest Human Services, Inc. is seeking a Senior Quality Improvement Specialist to translate strategic priorities into measurable healthcare improvements.

You will lead cross-functional teams, analyze performance data, redesign workflows, and coach staff in applying QI methods to drive safe, equitable, and patient-centered care. You will develop dashboards and reports to inform leadership, guide implementation, and sustain results while advancing safety and quality across Marion and Polk

Qualifications

• Bachelor's degree in public health, healthcare administration, nursing, health sciences, health informatics, business administration, quality management, or a related healthcare field.
• At least five years of healthcare quality improvement experience, including leading projects from identification through implementation and evaluation.
• Demonstrated success independently leading QI initiatives and applying structured methodologies.
• Experience with HRSA UDS, HEDIS, Medicare, and Medicaid quality measures.
• Experience coaching or mentoring teams and facilitating collaborative problem-solving.
• Strong skills in performance measurement, data analysis, data visualization, and project tracking.

Responsibilities

• Translate organizational strategic priorities into actionable QI initiatives, identify improvement opportunities, analyze performance gaps, and drive measurable, sustainable results.
• Apply IHI Model for Improvement, Lean Six Sigma, PDSA cycles, root cause analysis, workflow mapping, and statistical analysis to improve efficiency, quality, and patient outcomes.
• Develop dashboards, scorecards, reports, and visual management tools that translate complex data into meaningful recommendations for leadership and frontline teams.
• Collaborate with clinical and operational leaders to solve complex challenges, guide improvement teams, and support implementation of effective solutions.
• Develop and deliver QI training, provide hands-on coaching, and empower employees to use improvement tools and take ownership of continuous improvement.
• Promote a culture of accountability, collaboration, continuous learning, and patient and employee safety across the organization.

Skills

Data analysis

Performance measurement

Cross-functional leadership

Project management

Education

Bachelor's degree in public health

Job description

Northwest Human Services, Inc. is seeking a Senior Quality Improvement Specialist to translate strategic priorities into measurable healthcare improvements.

You will lead cross-functional teams, analyze performance data, redesign workflows, and coach staff in applying QI methods to drive safe, equitable, and patient-centered care. You will develop dashboards and reports to inform leadership, guide implementation, and sustain results while advancing safety and quality across Marion and Polk