Impact-Driven Philanthropy Ops Director

Socket.dev; Washington (District of Columbia); Hybrid; USD 66,000 - 77,000; Full time

Job summary

Children’s Law Center is seeking a Director of Philanthropy Operations to build and run the operational backbone of the development program in DC. You’ll oversee annual fund execution, event operations, communications production, gift processing standards and data reporting, ensuring accuracy and timeliness.

The role emphasizes execution excellence, translating goals into reliable systems, workflows and reports, while supervision and staff development are included in this leadership scope.

Qualifications

• Seven or more years of progressive experience in nonprofit development operations, advancement services, or fundraising systems management.
• Experience working with a constituent relationship management database and maintaining accurate, timely records.
• Proficiency with Microsoft 365, particularly Outlook, Word, Excel, PowerPoint and Teams.
• Availability for occasional evening and weekend donor events and time-sensitive projects.

Responsibilities

• Annual Fund, Events, and Communications Operations: Execute the operational components of annual fund campaigns, including segmentation, list pulls, mail file preparation, mailhouse and vendor coordination, and results tracking.
• Coordinate production and scheduling for development communications, including appeals, acknowledgments, newsletters and stewardship touchpoints; manage calendars, workflows and handoffs from draft through delivery.
• Manage event operations, including registration setup, RSVP tracking, guest lists, vendor coordination and post-event gift entry coordination.
• Lead operational planning for new fundraising initiatives by determining how activity will be coded, tracked, reported and maintained.
• Systems, Data, and Reporting Oversight: Oversee DonorPerfect and integrated platforms; govern campaign, solicitation and financial coding frameworks.
• Prepare reports and dashboards that leadership uses to track revenue, pipeline and portfolio activity; translate data into clear insights for the Chief Development Officer and board.
• Oversee online giving infrastructure and related automations; manage vendor relationships and evaluate tools, integrations and AI-assisted workflows that expand team capacity.
• Data Governance and Documentation: Set and maintain standards for gift processing, coding integrity and data quality across the development program.
• Oversee financial reconciliation by designing and enforcing audit practices, coding integrity checks and data maintenance routines; serve as the final reviewer for development data accuracy.
• Own the Development Operations Playbook as a living institutional resource; ensure processes are documented, current and transferable.
• Other duties as assigned.

Skills

Fundraising operations

Staff supervision

Data governance

CRM systems (DonorPerfect)

Event operations

Analytics & reporting

Nonprofit operations

Process improvement

Tools

DonorPerfect

Microsoft 365

Job description

Children’s Law Center is seeking a Director of Philanthropy Operations to build and run the operational backbone of the development program in DC. You’ll oversee annual fund execution, event operations, communications production, gift processing standards and data reporting, ensuring accuracy and timeliness.

The role emphasizes execution excellence, translating goals into reliable systems, workflows and reports, while supervision and staff development are included in this leadership scope.