Impact-Driven Hospice Volunteer Manager

Crossroads Hospice; Akron (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Opportunities for growth

Impact on families

Job summary

Crossroads Hospice in Akron, OH is seeking a dedicated Volunteer Manager to lead our volunteer program, recruit and train volunteers, and oversee schedules providing direct patient care and admin support.

You will ensure compliance with Medicare and accreditation standards, manage performance, and collaborate within an interdisciplinary team to maximize impact for patients and families. Schedule is Monday–Friday, 8:30 AM–5:00 PM with growth opportunities and benefits.

Qualifications

• Bachelor's degree or equivalent in health, business management, HR, social work, or related field.
• Minimum of two years of experience managing volunteer programs.
• Valid driver’s license with reliable transportation and auto insurance.
• Ability to work independently and with an interdisciplinary team.
• Strong time management, organizational, and interpersonal communication skills.
• Recruit, interview, train, and oversee volunteers providing direct patient care and admin support.
• Ensure volunteer services meet 5% threshold of total patient care hours and documentation.
• Develop and assign individualized volunteer care plans for patients.
• Conduct performance reviews and manage volunteer retention.
• Maintain compliance with Medicare, state, federal, and accreditation requirements.
• Represent the program in the community through outreach and recruitment activities.

Responsibilities

• Lead the volunteer program and recruit volunteers.
• Train and supervise volunteers providing direct patient care and admin support.
• Schedule volunteers and ensure coverage for patient care hours.
• Maintain compliance with Medicare, state and accreditation requirements.
• Collaborate with the interdisciplinary team to support patients and families.

Skills

Volunteer program management

Staff training

Interpersonal communication

Time management

Team collaboration

Education

Bachelor's degree in health, business management, human resources, social work, or related field

Job description

Crossroads Hospice in Akron, OH is seeking a dedicated Volunteer Manager to lead our volunteer program, recruit and train volunteers, and oversee schedules providing direct patient care and admin support.

You will ensure compliance with Medicare and accreditation standards, manage performance, and collaborate within an interdisciplinary team to maximize impact for patients and families. Schedule is Monday–Friday, 8:30 AM–5:00 PM with growth opportunities and benefits.