Impact-Driven Client Services Coordinator, Housing

Warren Whitney; Richmond (VA); On-site; USD 42,000 - 52,000; Full time

Job summary

Warren Whitney seeks an immediate Client Services Coordinator for project HOMES in Richmond, VA. This non-profit role focuses on income qualification, waiting list management, and supporting the Client Services team to keep annual production on track.

The position requires strong organizational skills, experience in the nonprofit sector, and ability to work on-site Mon-Thu 8-5 and Fri 9-1. Spanish bilingual is a plus; background screening applied.

Qualifications

• Bachelor's degree or equivalent in a related discipline.
• Minimum 3 years' work experience in the nonprofit sector or related roles.
• Experience evaluating information for program compliance.
• Familiarity with Microsoft Office Suite, teleconferencing, data entry, and database management.
• Spanish bilingual preferred.
• Demonstrates collaboration, strong oral and written communication.
• On-site work familiarity with typical hours.

Responsibilities

• Qualify eligible clients for home repair assistance.
• Maintain client waiting lists with accurate, updated records.
• Screen new program applicants and complete initial intakes.
• Coordinate with Affordable Housing Program Managers to adjust production plans.
• Represent the organization professionally to clients, partners, and staff.
• Perform other duties as assigned.

Education

Bachelor's degree in political science, social work, communications, psychology, business, or related discipline

Tools

Microsoft Office Suite

Teleconferencing

Data entry

Database management

Job description

Warren Whitney seeks an immediate Client Services Coordinator for project HOMES in Richmond, VA. This non-profit role focuses on income qualification, waiting list management, and supporting the Client Services team to keep annual production on track.

The position requires strong organizational skills, experience in the nonprofit sector, and ability to work on-site Mon-Thu 8-5 and Fri 9-1. Spanish bilingual is a plus; background screening applied.