Impact-Driven Area Director, Community Services

Sevita; Rockford (IL); On-site; USD 60,000 - 62,706; Full time

Benefits offered by this job

Full benefits package

401(k) with company match

Paid time off

Holiday pay

Career development opportunities

Job summary

Sevita, including Mentor Community Services, seeks an Operations Management Area Director to lead a program site and ensure high-quality services for individuals supported by the organization. You will guide staff, manage daily operations, and drive strategic initiatives to improve care delivery.

You will oversee the area’s financial performance, collaborate with case managers and referral partners, and work with local officials to advocate for residents’ needs.

Qualifications

• Bachelor's degree and three to six years of related experience with significant management experience in the human services industry.
• Master’s degree in Human Services, other education and experience as required by state
• Licensure as required by state
• Strong leadership qualities, attention to detail, and organizational skills
• Ability to multi-task and meet deadlines
• Effective communication skills to manage relationships
• A commitment to quality in everything you do

Responsibilities

• Provide direction, leadership, and supervision of professional and other staff at the program site to carry out operations and ensure quality services to individuals served.
• Responsible for the financial performance of the area business unit, review financial statements, oversee purchasing, assure billing compliance, and documentation.
• Implement area core growth strategy to increase census, maximize utilization and occupancy percentages, and assist with new start development.
• Maintain and foster relations with case managers and referral agents; participate in building relationships with local legislators and government officials; lobby on behalf of individuals served.
• Implement area strategies to maintain and foster relations with individuals served, mentors, families, and guardians.

Skills

Leadership

Attention to detail

Organizational skills

Communication

Multitasking

Quality focus

Education

Bachelor's degree

Master’s degree

State licensure

Job description

Sevita, including Mentor Community Services, seeks an Operations Management Area Director to lead a program site and ensure high-quality services for individuals supported by the organization. You will guide staff, manage daily operations, and drive strategic initiatives to improve care delivery.

You will oversee the area’s financial performance, collaborate with case managers and referral partners, and work with local officials to advocate for residents’ needs.