Immunohematology IRL Leader: Lab Operations & Quality

American Red Cross; Pomona (CA); On-site; USD 139,500 - 170,500; Full time

Benefits offered by this job

Medical benefits

Dental & Vision plans

HSA / FSA

PTO 15 days

11 paid holidays

401(k) with match

Paid Family Leave

Employee Assistance

Disability Insurance (Short/Long Term)

Service Awards

Job summary

The American Red Cross seeks an Immunohematology Reference Lab (IRL) Manager to lead daily lab operations with a focus on accountability, collaboration, and continuous improvement. You will shape a high-performing team environment, elevate performance, and ensure excellence in patient care and service delivery.

The ideal candidate is technically strong and a visible, hands-on leader who can rebuild trust and motivate teams.

Qualifications

• Bachelor's in Biological Science; must be CA CLS, CIS, or BB; ability to obtain CA CLS.
• SBB highly preferred.
• Minimum 6 years of directly related laboratory experience.
• At least 2 years in high-complexity immunohematology testing.
• 3-5 years of leadership/management experience within an IRL or hospital setting.

Responsibilities

• Lead laboratory staff, including hiring, training, coaching, evaluating, and disciplining; with Medical Director guidance for patient care.
• Oversee long-range goals for supervisory staff and manage budgetary processes for reagents and equipment purchases.
• Coordinate installation of new tests; ensure quality control in line with SOPs, CFR, OSHA, and standards.
• Ensure compliance with state/federal regs, AABB/ASHI standards, ARCBS directives and regional policies.
• Ensure lab training compliance; perform/interpret donor or patient testing per regulations.
• Maintain inventories and assist in donor program activities.

Skills

Leadership & management

Change management

Communication

Customer focus

Team collaboration

Travel readiness

Education

Bachelor's degree in Biological Science

CA CLS/CIS/BB eligibility

SBB preferred

Job description

The American Red Cross seeks an Immunohematology Reference Lab (IRL) Manager to lead daily lab operations with a focus on accountability, collaboration, and continuous improvement. You will shape a high-performing team environment, elevate performance, and ensure excellence in patient care and service delivery.

The ideal candidate is technically strong and a visible, hands-on leader who can rebuild trust and motivate teams.