Immigration Services Assistant – Office Automation & Data

U.S.-Citizenship-and-Immigration-Services; Baltimore (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

U.S.-Citizenship-and-Immigration-Services is seeking an Immigration Services Assistant (Office Automation) to support adjudication by assisting officers, managing files and databases, and handling correspondence. You will perform security checks, research data, and prepare reports while providing direct service to customers.

The position emphasizes office automation and effective communication, with eligibility based on experience or education as outlined for GS-05, and a limit on applications.

Qualifications

• 1 year of specialized experience at GS-04 level or equivalent.
• Education: 4 years above high school from an accredited college or university can substitute experience.
• Must be able to perform duties of the position including office automation, file management, and data handling.

Responsibilities

• Assist Immigration Services Officers and support adjudication processes.
• Manage files, databases, and correspondence related to cases.
• Conduct security checks and data research to inform decisions.
• Prepare reports and provide direct service to customers.

Skills

Word processing

Spreadsheet skills

Data analysis

Phone/written inquiries

Education

4 years of college coursework

Tools

Microsoft Word

Microsoft Excel

Database software

Job description

U.S.-Citizenship-and-Immigration-Services is seeking an Immigration Services Assistant (Office Automation) to support adjudication by assisting officers, managing files and databases, and handling correspondence. You will perform security checks, research data, and prepare reports while providing direct service to customers.

The position emphasizes office automation and effective communication, with eligibility based on experience or education as outlined for GS-05, and a limit on applications.