Immigration Services Assistant - Data & Records Coordinator

Citizenship and Immigration Services

Guam

On-site

USD 45,000 - 65,000

Full time

9 days ago

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Job summary

United States Citizenship and Immigration Services invites applications for an Immigration Services Assistant (Office Automation). You will support the Adjudication Services Process by assisting Immigration Services Officers, manage files, databases, and correspondence; provide security checks; research and analyze data; prepare reports and provide direct service to customers.

The GS-05/06/07 level requires one year of specialized experience or equivalent education, with duties including

Qualifications

One year of specialized experience or equivalent education as described for GS-05; experience with office automation, spreadsheets, and correspondence is required.
Duties include editing/reformatting correspondence and reports, maintaining files/databases, and responding to inquiries in writing or by phone.
Experience reviewing work products for accuracy and completeness; ability to handle multiple tasks and work with customers.
Education from an accredited college/university; one year of undergrad study defined as 30 semester or 45 quarter hours.

Responsibilities

Perform office automation duties to edit and reformat correspondence and reports.
Create and maintain spreadsheets and databases.
Respond to inquiries by phone and/or in writing.
Review work products for accuracy and completeness.