Immigration Project Manager, AMS Work Visa Team (San Jose)

TikTok; San Jose (CA); Vor Ort; USD 108.000 - 151.000; Vollzeit

Benefits dieser Stelle

Medical benefits

401(k) match

Paid time off

Zusammenfassung

TikTok is seeking an Immigration Project Manager-AMS to lead end-to-end visa and work authorization support for the Americas region. You will collaborate with HRBPs, legal counsel, and global teams to ensure compliant, timely visa processes and seamless employee mobility.

Responsibilities include translating policy changes into operational plans, managing complex cases, and driving process improvements. The role also involves creating training materials for HR and recruitment teams and

Qualifikationen

• Experience with non-immigrant visas (H-1B, L-1, TN, O-1, E-3, F-1 OPT/STEM) and permanent residency (I-140, EB-1, PERM) processing.
• Strong project management skills with ability to break down complex goals and drive delivery.
• Excellent written and verbal communication across departments and cultures.

Aufgaben

• Define and structure program-level initiatives with milestones and governance.
• Plan and execute cross-functional projects with clear scope, timelines, risks, and post-launch reviews.
• Translate regulatory changes into actionable operational impact plans and readiness actions.
• Manage escalations and drive resolutions for complex cases.
• Coordinate day-to-day across HRBPs, employees, external counsel, and global teams to unblock workflows.
• Own end-to-end process maps, SOPs, and templates for the AMS region.
• Create training and knowledge materials for HRBPs, TAs, and stakeholders.

Kenntnisse

Project management

Communication

Cross-functional collaboration

Policy interpretation

Ausbildung

Bachelor's degree

Jobbeschreibung

Location:

San Jose

Employment Type:

Regular

Job Code:

A259781

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Responsibilities

About the TeamThe AMS Work Visa team is dedicated to ensuring compliance with U.S. immigration laws and regulations across the Americas region. We manage vendor relationships, oversee immigration case workflows, and support employees throughout their visa and work authorization processes. Our team collaborates closely with internal stakeholders to maintain accurate documentation and uphold the integrity of all immigration-related activities.TikTok is seeking to hire an Immigration Project Manager-AMS to support the AMS Visa Services team. In this role, you will have the opportunity to work with multiple domestic and global stakeholders to support our continued growth and expansion.

Key Responsibilities

• Define, prioritize, and structure program-level initiatives (policy rollouts, vendor transitions, tool implementations, and mobility projects); track milestones, dependencies, and outcomes, and report progress to regional and global leadership.
• Deliver cross-functional projects with standard project management disciplines. Plan and execute projects (policy changes, new tools, entity and mobility transitions) with clear scope, timelines, risk registers, go/no-go criteria, and post-launch reviews.
• Translate regulatory and policy changes into operational impact plans. Track regulatory developments and produce impact analyses for affected case types, populations, timelines, and readiness actions.
• Manage key employee/key department escalations and complex cases. Act as escalation manager: assemble the right stakeholders, gather data, and drive resolutions to completion.
• Serve as the operational single point of contact to Orchestrate day-to-day coordination across HRBPs, employees, external counsel, and global teams — routing cases, unblocking workflows, and driving decisions to closure.
• Serve as a liaison for complex cases within the AMS region and other jurisdictions where mobility analysis requires impact from both the sending and receiving country.
• Own end-to-end process maps, SOPs, and templates for the region.
• Create training and knowledge materials for HRBPs, TAs, and other stakeholders.

Qualifications

Minimum Qualifications

• Bachelor's degree or equivalent; preferably in Human Resources, Business Administration, Data Analytics, Legal Studies, or a related field
• Experience with non-immigrant visas (H-1B, L-1, TN, O-1, E-3, F-1 OPT/STEM) and permanent residency (I-140, EB-1, PERM) process sufficient to design workflows, timelines, and compliance operations
• Strong project management skills, with the ability to break down complex goals, develop plans, coordinate resources, and drive projects through to delivery.
• Strong communication and collaboration skills, with the ability to build consensus and drive problem-solving across departments and cultures, even when information is incomplete.
• Strong follow-through and case ownership mindset.

Preferred Qualifications

• A fast learner who stays curious about new policies, new businesses, and complex processes, and is willing to work directly in frontline settings and keep driving improvements.
• Strong data analysis and reporting skills, with the ability to present project progress, issues, and outcomes based on facts.
• Experience developing training and enablement content for HRBPs, recruiters (TAs), and business leaders.
• Experience supporting both local hire and mobility populations preferred.

Job Information

The base salary range for this position in the selected city is $108000 - $151200 annually.

Compensation

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities and inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an \"Always Day 1\" mindset, we achieve meaningful breaks for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the global and so does our workplace.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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