Immigration & Global Mobility Ops Specialist

Ramp; San Francisco (CA); Presencial; USD 120.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible PTO

Centralized home-office equipment

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

Relocation coverage to NYC or SF

Descripción de la vacante

Ramp is seeking a highly organized operator to streamline immigration and mobility operations in San Francisco. The role splits time between coordinating active cases with external counsel and building workflows, dashboards, AI tools, and scalable infrastructure to reduce manual work.

The Associate will operate within established policies, elevate legal or non-standard issues promptly, and scale operations for growth by improving processes and tooling.

Formación

• 3+ years in People Operations, immigration operations, global mobility, or a high-detail service environment.
• Strong process-management skills, attention to detail, and ability to manage many deadlines without dropping follow-through.
• Hands-on experience improving a workflow with AI, automation, spreadsheets, dashboards, ticketing, or related tools.
• Clear, empathetic written communication and discretion with sensitive employee information.
• Comfort working within defined policies, recognizing risk, and escalating promptly.

Responsabilidades

• Coordinate active immigration, work-authorization, relocation, and business-travel cases with employees, external counsel, vendors, and internal partners.
• Maintain accurate case trackers, deadlines, required documents, status updates, and handoffs from intake through completion.
• Give employees timely, compassionate, plain-language process updates; route legal questions and exceptions to counsel or Lead.
• Surface cases at risk early and ensure the right owner has a clear next action.
• Surface cases at risk early and ensure the right owner has a clear next action.

Conocimientos

Process management

Attention to detail

AI tools

Written communication

Risk management

Herramientas

Spreadsheets

Dashboards

Ticketing systems

Automation tools

Descripción del empleo

Ramp is seeking a highly organized operator to streamline immigration and mobility operations in San Francisco. The role splits time between coordinating active cases with external counsel and building workflows, dashboards, AI tools, and scalable infrastructure to reduce manual work.

The Associate will operate within established policies, elevate legal or non-standard issues promptly, and scale operations for growth by improving processes and tooling.