Immigration Counselor (Multilingual)

Lutheran Community Services Northwest; Vancouver (WA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical,dental,vision benefits

Employer-paid disability insurance

Life insurance

Vacation and sick leave

Paid holidays

401(k) with employer match

Employee Assistance Program (EAP)

Student Loan Forgiveness potential

Job summary

Lutheran Community Services NW is seeking staff to support immigration services across WA, OR, and ID. This role emphasizes serving clients with immigration needs, maintaining organized caseloads, and ensuring accurate case notes in a supportive, mission-driven environment.

Fluency in English and Spanish is required; DOJ accreditation may be needed depending on the program or location. The organization values resilience, diversity, and compassionate service.

Qualifications

• Requires fluency in English and Spanish, written and spoken.
• Minimum 1 year of related experience with Immigration and the DOJ.
• Strong communication and interpersonal skills.

Responsibilities

• Serve as a representative of the immigration program within the community.
• Counsel clients with immigration needs and serve as their legal representative.
• Complete family-based immigration applications such as Adjustment of Status and Naturalization.
• Maintain an ongoing, organized client caseload with detailed notes.
• Keep knowledge up to date on immigration policy and DOJ accreditation.

Skills

Immigration experience

Bilingual English/Spanish

Interpersonal skills

Education

HS diploma or equivalent

DOJ accreditation

Job description

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope.

WHAT WE WILL DO FOR YOU:

As an employer of choice, we’re deeply committed to supporting our employees, because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind.

• A 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer-paid short- and long-term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

HOW YOU WILL MAKE AN IMPACT:

All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice,and hope.provides immigration counseling and advocacy for clients.

Please note that this position requires demonstrated fluency (written & spoken) in English and Spanish

• Serve as a representative of the immigration program and agency within the community and relevant organizations.
• Counsel clients with their immigration needs and serve as their legal representative.
• Complete family-based immigration applications such as Adjustment of Status, Naturalization, and Family Reunification.
• Maintainan ongoing,organized client caseload.
• Maintainaccuratefilesand detailed case notes.
• Complete continuing educationtomaintaincurrent knowledge of immigration policy and practice, andtomaintainDOJ accreditation.
• Models, encouragesdirect, professional communication among staff members andfacilitatesthedevelopment of apositive staff support network.
• Demonstrates awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of the populations he/she serves.

HOW YOU WILL BE A GREAT FIT:

• 1year of related experience,specifically with Immigrationand the Department of Justice
• HS diploma or equivalent
• CredentialsDOJ accreditationmaybe required dependingon individual program or location requirements.
• Demonstrated fluency in English, and Spanish, both spoken and written
• Intermediate mastery of business applications and productivity suites
• Demonstrates resilience, awareness and self-regulation in navigating challenges,conflictand obstacles/barriers.
• Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle.
• Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
• Successfully completes tasks in a moderately noisy environment
• Interact with others and performs tasks in-person andthrough the use oftechnology, with moderate periods of stationary activity and moderate periods of increased physical activity
• Moves equipment/materials weighing up to20pounds
• Travels between worksites occasionally
• Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches
• Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program

Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we’re unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.