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Benefits offered by this job
Competitive base salary and equity
Health, dental, vision, and 401(k)
Equipment and office stipend
Bi-annual team offsites
Job summary
A leading technology firm in San Francisco is seeking a Case Manager to support clients with U.S. visa applications. This role focuses on providing exceptional customer service while managing multiple cases. The ideal candidate has a strong background in immigration with 3-5 years' experience, particularly with O-1A and EB-1A visa categories. Candidates should be detail-oriented and motivated to work in a fast-paced startup environment, leveraging AI-enabled technology for efficient service delivery.
Qualifications
3-5 years of experience as a paralegal, project manager, case manager, or drafter.
Strong account management skills and ability to manage multiple priorities.
Experience preparing business immigration petitions, particularly O-1A and EB-1A.
Responsibilities
Support customers throughout their visa application journeys.
Prepare and manage multiple visa applications with ownership.
Conduct detailed document reviews and guide customers.
Skills
Immigration experience
Customer-facing experience
Account management skills
Attention to detail
Problem-solving
Experience with AI technology
Fast-paced environment experience
Education
Legal background or experience as paralegal
Job description
A leading technology firm in San Francisco is seeking a Case Manager to support clients with U.S. visa applications. This role focuses on providing exceptional customer service while managing multiple cases. The ideal candidate has a strong background in immigration with 3-5 years' experience, particularly with O-1A and EB-1A visa categories. Candidates should be detail-oriented and motivated to work in a fast-paced startup environment, leveraging AI-enabled technology for efficient service delivery.