Immigration Case & Data Analyst

First Roles; Lee's Summit (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

First Roles is seeking an Immigration Services Analyst to perform duties related to analysis of immigration benefit and enforcement actions, applying statutes, policies, and regulations to complex cases.

You will review files, update databases, protect PII/SPII, and respond to inquiries from DHS officials. This role requires clear written communication and careful attention to data integrity.

A strong sense of accuracy and the ability to work in a fast-paced call center environment are essential.

Responsibilities

• Review and analyze Immigration Files; identify docs needed for inquiries; protect PII and SPII.
• Update national databases with current file locations and actions.
• Identify and correct problems in electronic systems reflecting non-citizen files.
• Take calls in a call center, gather info, verify caller identity, manage workload.
• Prepare written responses; write concise synopses of complex cases.
• Update local databases tracking workload; produce daily stats; train team members.

Job description

First Roles is seeking an Immigration Services Analyst to perform duties related to analysis of immigration benefit and enforcement actions, applying statutes, policies, and regulations to complex cases.

You will review files, update databases, protect PII/SPII, and respond to inquiries from DHS officials. This role requires clear written communication and careful attention to data integrity.

A strong sense of accuracy and the ability to work in a fast-paced call center environment are essential.