Immersive Visualization AV Technician (Pixera)

The University of Texas at Dallas; Richardson (TX); On-site; USD 39,000 - 47,000; Full time

Job summary

The University of Texas at Dallas' Educational Technology Services seeks a technician to support the immersive projection classroom and the Pixera-based visualization environment, assisting with operations, maintenance, and instruction.

Working with the lead technician, you will diagnose issues, perform preventive maintenance, and help ensure reliable operation while supporting courses that use the immersive system.

Qualifications

• High school diploma or equivalent.
• A minimum of one year of experience in media technology service, preferably in an education environment.

Responsibilities

• Configure, operate, troubleshoot, and maintain Pixera media server software and associated projection, playback, control, and visualization systems.
• Diagnose and resolve software, hardware, networking, and system integration issues involving immersive multi-projection environments.
• Perform software updates, equipment testing, preventative maintenance, and system calibration.
• Work closely with the lead technician to maintain the daily operation and reliability of the immersive projection classroom.
• Support faculty utilizing Pixera and immersive visualization technologies by assisting with classroom operation and the implementation of instructional content.
• Provide technical assistance and user instruction to faculty, staff, and students on the operation of multimedia equipment, Pixera software, and immersive classroom technologies.
• Follow established operational procedures while assisting in maintaining technical documentation and preventative maintenance records.
• Install, configure, update, and maintain operating systems, software applications, and media server software supporting classroom and immersive visualization technologies.
• Assist in evaluating and implementing new software features, workflows, and emerging technologies that enhance the immersive teaching and learning environment.
• Communicate professionally with faculty, staff, students, vendors, and other university departments regarding technical support, classroom operations, and project activities.
• Set up and provide technical support for university events as assigned.
• Develop proficiency with Pixera media server software and immersive classroom technologies through hands‑on operation, training, and collaboration with the lead technician and Media Services staff.
• Participate in ongoing professional development in Pixera, Crestron, Dante, projection systems, media servers, audiovisual networking, and emerging classroom technologies.

Skills

Pixera

Media server

AV systems

Troubleshooting

Technical support

Immersive projection

Education

High school diploma

Tools

Pixera

Disguise

Watchout

Resolume

Hippotizer

Job description

The University of Texas at Dallas' Educational Technology Services seeks a technician to support the immersive projection classroom and the Pixera-based visualization environment, assisting with operations, maintenance, and instruction.

Working with the lead technician, you will diagnose issues, perform preventive maintenance, and help ensure reliable operation while supporting courses that use the immersive system.