Campus AV Systems Specialist – Classroom Tech Support

utaustin; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Employer-paid medical coverage

Vacation and sick leave

Staff Tuition Assistance

Job summary

The University of Texas at Austin is seeking an Audio Visual Systems Support Technician to maintain and troubleshoot multimedia technology in General Purpose Classrooms and departmental spaces across campus.

The role supports the Liberal Arts Instructional Technology Services, requires on-campus work, and may include evenings, weekends, and holidays. A Bachelor’s degree or equivalent experience is preferred, with strong AV system skills and customer service focus.

Qualifications

• 2 years of experience in the skilled construction and maintenance of audio/visual equipment.
• Relevant education and experience may be substituted as appropriate.

Responsibilities

• Perform installation, operation, maintenance and support of audio/visual and AV control system equipment.
• Provide technical assistance in planning, construction, repair and renovation of classroom technology systems; support LAITS Help Desk.
• Identify and repair faults and failures within complex audio/visual systems.
• Assist faculty and classroom users with operation of multimedia and computer systems.
• Train and supervise student employees providing specialized, technical support.
• Provide on-call telephone and technical support to classroom users outside normal hours.
• Assist with inventory management in Liberal Arts technology classrooms.
• Other related functions as assigned.

Skills

Audio/visual systems

Customer service

Team supervision

On-call support

Education

Bachelor's degree

High school diploma or GED

Tools

Crestron AV systems

Video conferencing tools

Job description

The University of Texas at Austin is seeking an Audio Visual Systems Support Technician to maintain and troubleshoot multimedia technology in General Purpose Classrooms and departmental spaces across campus.

The role supports the Liberal Arts Instructional Technology Services, requires on-campus work, and may include evenings, weekends, and holidays. A Bachelor’s degree or equivalent experience is preferred, with strong AV system skills and customer service focus.