Immersive Spy Experience Server

Marcus Hotels & Resorts; Milwaukee (WI); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Complimentary shift meal

Free uniforms

Room discounts at Marcus Hotels & 

Job summary

SafeHouse Milwaukee, a spy-themed restaurant, is hiring a Service Agent to greet guests in character, briefing them on surroundings, and delivering food and drinks with a friendly, efficient approach. This part-time role offers a fun, immersive work environment within Marcus Hotels & Resorts.

Join our team to provide memorable experiences in a high-energy setting. Flexible evenings and weekends are required as part of the i operation.

Qualifications

• Previous restaurant or guest service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, high-energy environment.
• A positive attitude and willingness to engage with guests in a fun and interactive way.
• Ability to stand and walk for extended periods of time.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Welcome guests in character as SafeHouse “agents” and introduce them to the spy-themed environment.
• Engage with guests to enhance the immersive SafeHouse experience.
• Take food and beverage orders accurately and deliver them promptly and efficiently.
• Provide friendly, attentive service to ensure exceptional guest satisfaction.
• Maintain the unique spy culture and atmosphere throughout the restaurant.
• Communicate effectively with fellow agents and kitchen team members to ensure smooth operations.
• Maintain cleanliness and organization of assigned service areas.
• Follow all service standards, safety guidelines, and operational procedures.
• Assist guests with menu recommendations and answer questions about the SafeHouse experience.
• Perform other duties as assigned by leadership.

Skills

Guest service experience

Communication skills

Interpersonal skills

Fast-paced environment

Job description

SafeHouse Milwaukee, a spy-themed restaurant, is hiring a Service Agent to greet guests in character, briefing them on surroundings, and delivering food and drinks with a friendly, efficient approach. This part-time role offers a fun, immersive work environment within Marcus Hotels & Resorts.

Join our team to provide memorable experiences in a high-energy setting. Flexible evenings and weekends are required as part of the i operation.