Immersive Guest Experience Lead – Bar & Server

Hyatt Hotels Corporation; Olympic Valley (CA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Discounted Palisades Tahoe Ski Pass

Food & beverage, retail, and spa disc.

Free ski gear, ice skates, Nordic, and

Discounted Hyatt and CoralTree rooms

Group medical, dental, vision, life, A

Pre-tax flexible benefit plan

Employee assistance program

Paid time off / sick time

401(k) with company match

Job summary

Hyatt Hotels Corporation operates Everline Resort & Spa in California's Olympic Valley, hosting Sandy's Pub and other dining options. The server/bartender role emphasizes guest service, memory-making experiences, and collaborative teamwork within the resort’s hospitality environment.

Employees provide knowledge of beverage offerings, assist with orders, and support smooth dining experiences across multiple outlets.

Qualifications

• Two years’ previous experience providing customer service.
• Alcohol service and Food Handler certifications are required.
• Impeccable customer service and social perception.
• Flexible shifts, including evenings, weekends and holidays.
• Knowledge of applicable laws and regulations related to alcohol service.
• County or state-specific certifications may be required.

Responsibilities

• Share your passion and knowledge of food, services and amenities with guests.
• Orchestrate extraordinary guest experience by creating a fun and positive environment.
• Advocate the menu, receive orders, and ensure accuracy before guest delivery.
• Assist with expediting food, bussing tables, and hosting as needed.

Skills

Customer service

Beverage knowledge

Regulatory knowledge

Shift flexibility

Customer service experience

Education

Alcohol service certification

Food Handler certification

Job description

Hyatt Hotels Corporation operates Everline Resort & Spa in California's Olympic Valley, hosting Sandy's Pub and other dining options. The server/bartender role emphasizes guest service, memory-making experiences, and collaborative teamwork within the resort’s hospitality environment.

Employees provide knowledge of beverage offerings, assist with orders, and support smooth dining experiences across multiple outlets.