Immersive Experience Ops Leader | Unlimited PTO

ARTECHOUSE; Washington; On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Unlimited PTO

Health, dental, and vision insurance

Creative and passionate co-workers

Job summary

ARTECHOUSE in Washington DC is seeking an experienced Location Manager to lead daily operations, exhibition logistics, and a team of about 15 staff. The role emphasizes maintaining high visitor experiences and enforcing safety, quality, and culture across all departments.

The ideal candidate has 3–5 years in operations management within fast-paced environments, with facility management experience and strong coaching, communication, and organizational skills.

Qualifications

• 3-5 years of Operations Management experience in a fast-paced environment.
• Experience in attraction/hospitality/museum management is a plus.
• Experience in facility management (maintenance, working with contractors & vendors, bidding out jobs).
• Strong decision-making ability related to personnel, safety, fiscal and facility/maintenance management.
• Excellent listening and communication skills with high attention to detail.

Responsibilities

• Lead day-to-day operations including space maintenance and exhibition operations.
• Manage a team of approximately 15 staff.
• Oversee 4 full-day shifts per week including 2 weekend days.
• Ensure visitor experience is consistently excellent.
• Oversee vendors, contractors, cleaners, security, and building codes.

Skills

Staff leadership

Operations management

Customer service

Facility management

Team coaching

Safety compliance

Job description

ARTECHOUSE in Washington DC is seeking an experienced Location Manager to lead daily operations, exhibition logistics, and a team of about 15 staff. The role emphasizes maintaining high visitor experiences and enforcing safety, quality, and culture across all departments.

The ideal candidate has 3–5 years in operations management within fast-paced environments, with facility management experience and strong coaching, communication, and organizational skills.