Imaging Support Clerk (Full-Time)

McLaren Health Care; Lansing (MI); On-site; USD 32,000 - 38,000; Full time

Job summary

McLaren Health Care in Lansing, MI is seeking a dedicated clerical/unit clerk to support patient registration, scheduling, and multi-channel communication within a hospital department. This full-time role involves data entry, order processing, and coordination with physicians and patients.

Responsibilities include front-desk tasks, phone support, and basic transport assistance, with emphasis on accuracy and excellent patient interactions. Prior medical clerical experience is preferred.

Qualifications

• High school diploma or equivalent is required.
• One year clerical or unit clerk in medical field related position preferred.

Responsibilities

• Collects proper patient identification, verifies, and processes patient registration data and test order/entry into hospital information system.
• Manages scheduled patients to appropriate imaging area including procedure verification, appropriate diagnoses, correct demographic information as well as test prep information.
• Manages inbound calls from physicians and patients/families.
• Performs general clerical activities such as answering telephone calls, running computer print reports, providing support for film library, and scheduling patients.
• May transport patients to and from the department, assist technologists during testing.
• Maintains supplies and equipment.
• Performs other related duties as required and directed.

Skills

Clerical skills

Customer service

Phone support

Education

High school diploma or equivalent

Job description

McLaren Health Care in Lansing, MI is seeking a dedicated clerical/unit clerk to support patient registration, scheduling, and multi-channel communication within a hospital department. This full-time role involves data entry, order processing, and coordination with physicians and patients.

Responsibilities include front-desk tasks, phone support, and basic transport assistance, with emphasis on accuracy and excellent patient interactions. Prior medical clerical experience is preferred.