Imaging Assistant

McLaren Health Care; Lansing (MI); On-site; USD 32,000 - 38,000; Full time

Job summary

McLaren Health Care in Lansing, MI is seeking a dedicated clerical/unit clerk to support patient registration, scheduling, and multi-channel communication within a hospital department. This full-time role involves data entry, order processing, and coordination with physicians and patients.

Responsibilities include front-desk tasks, phone support, and basic transport assistance, with emphasis on accuracy and excellent patient interactions. Prior medical clerical experience is preferred.

Qualifications

• High school diploma or equivalent is required.
• One year clerical or unit clerk in medical field related position preferred.

Responsibilities

• Collects proper patient identification, verifies, and processes patient registration data and test order/entry into hospital information system.
• Manages scheduled patients to appropriate imaging area including procedure verification, appropriate diagnoses, correct demographic information as well as test prep information.
• Manages inbound calls from physicians and patients/families.
• Performs general clerical activities such as answering telephone calls, running computer print reports, providing support for film library, and scheduling patients.
• May transport patients to and from the department, assist technologists during testing.
• Maintains supplies and equipment.
• Performs other related duties as required and directed.

Skills

Clerical skills

Customer service

Phone support

Education

High school diploma or equivalent

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Provides expert support functions for all aspects of the department including: clerical services, managing patient records, customer interactions, maintaining professional and well equipped facility, scheduling and check in processes, direct customer support via phone, electronic communication, and in person and assisting technologists.

Essential Functions and Responsibilities:

• Collects proper patient identification, verifies, and processes patient registration data and test order/entry into hospital information system.

Manages scheduled patients to appropriate imaging area including procedure verification, appropriate diagnoses, correct demographic information as well as test prep information.

Manages inbound calls from physicians and patients/families.

• Performs general clerical activities such as answering telephone calls, running computer print reports, providing support for film library, and scheduling patients.
• May transport patients to and from the department, assist technologists during testing.
• Maintains supplies and equipment.
• Performs other related duties as required and directed.

Required:

• High school diploma or equivalent.
• One year clerical or unit clerk in medical field related position.

Preferred:

• Previous training or one year of experience in a related medical environment.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

Additional Information

• Schedule: Full-time
• Additional Locations:Michigan, Lansing
• Requisition ID: 26003845
• Daily Work Times: VariableOn Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.