Imaging Services Manager: Lead Quality & Patient Care

1103 Team Member Services; United States; On-site; USD 80,000 - 149,000; Full time

Benefits offered by this job

Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Orlando, FL is seeking an experienced leader in imaging operations to support inventory management, coordination with radiologists, and protocol adherence across departments. You will drive quality improvement, safety, and service excellence for patients and staff.

You will participate in budgeting, staffing decisions, and strategic initiatives while mentoring a high-performing team and collaborating with physicians and administrators to extend the healing ministry of Christ.

Qualifications

• Evidence of job-specific competencies.
• Excellent interpersonal, communication, and organizational skills.
• Computer literacy in Word, Excel, Outlook, and Internet.
• Previous Business Development experience.
• Able to speak, read, and write English.
• Strong analytical and problem-solving skills.
• Effective oral and written communication with all staff levels.
• Proficiency with Microsoft Office; Cerner and PACS preferred.
• Able to work in a matrix-management environment.
• LEAN training preferred.
• Attention to detail and accuracy.

Responsibilities

• Supports inventory and equipment management, including ordering supplies, tracking usage, and coordinating preventative maintenance.
• Maintains effective communication with staff, leadership, clinical partners, facilitating alignment on priorities and expectations.
• Collaborates with radiologists and other providers to support protocol adherence, service coordination, and exam quality.
• Leads or supports quality improvement initiatives, including image quality audits, workflow optimization, and patient satisfaction efforts.
• Ensures patient safety and experience standards are met, addressing concerns and promoting a culture of empathy and accountability.
• Participates in budget planning and operational decision-making, providing input on staffing, equipment, and resource needs.
• Engages in talent development, including onboarding, training, and the talent care process to foster a high-performing team.
• Other duties as assigned.

Skills

Interpersonal skills

Communication

Organizational skills

Word Excel Outlook

English proficiency

Analytical skills

Problem-solving

Matrix management

Lean training

Cerner PACS

Education

High School graduate

Associate degree (Preferred)

Bachelor's degree (Preferred)

Healthcare Administration / Health Services / Business Admin

Tools

Microsoft Office Suite

Job description

AdventHealth in Orlando, FL is seeking an experienced leader in imaging operations to support inventory management, coordination with radiologists, and protocol adherence across departments. You will drive quality improvement, safety, and service excellence for patients and staff.

You will participate in budgeting, staffing decisions, and strategic initiatives while mentoring a high-performing team and collaborating with physicians and administrators to extend the healing ministry of Christ.