Imaging Services Assistant

Ridgeview; Fort Snelling Unorganized Territory (MN); On-site; USD 21,000 - 29,000; Full time

Job summary

Ridgeview is seeking a friendly receptionist to create a positive first impression for patients, handling registration and scheduling, and performing administrative duties. This role requires accurate data entry and coordination with insurance processes.

Responsibilities include greeting patients, answering calls, processing registrations, and managing documents. Previous medical office experience and strong communication skills are essential for success in a fast-paced healthcare environment.

Qualifications

• High school graduate or equivalent.
• One year of medical office experience.
• Proficient with basic computer functions and Microsoft Office.

Responsibilities

• Greet and provide courteous customer service to internal and external customers.
• Process patient registration and scheduling accurately.
• Answer phones and manage voicemail.
• Scan, file and post documents to patient charts.
• Handle basic insurance processing tasks and authorizations.
• Coordinate release of medical information.

Skills

Computer skills

Background checks

English communication

Basic math

Customer service

Autonomy & teamwork

Medical terminology

Insurance knowledge

Multitasking

Education

High school diploma

Tools

EMR software

Job description

Purpose of Job

This position is responsible for creating a positive first impression to patients, the complete and accurate registration and scheduling for patients and various administrative duties. In addition, is responsible for completing prior notifications for high-tech imaging exam with insurances.

Brief Description

This position is responsible for creating a positive first impression to patients, the complete and accurate registration and scheduling for patients and various administrative duties. In addition, is responsible for completing prior notifications for high-tech imaging exam with insurances.

Job Functions

• Performs basic receptionist duties to include answering and returning phone calls, retrieving voicemail and maintaining department office equipment and supplies.
• Greets and provides courteous customer service to internal and external customers.
• Assures accurate processing of patient registration and scheduling.
• Scans, files and posts documents into patient charts.
• Assures reimbursement through basic insurance processing tasks.
• Performs medical insurance authorizations.
• Monitors petty cash.
• Coordinates requests for release of medical information.
• Performs other duties as assigned.

Minimum Education/Work Experience

• High school graduate or equivalent
• One year of medical office experience

Knowledge/Skills/Abilities

• Knowledge of basic computer functions and Microsoft Office applications
• Ability to meet and maintain the necessary background checks as aligned with position functions
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
• Ability to perform basic math functions and count money
• Ability to respond appropriately to unpredictable situations and diverse patient populations
• Ability to work autonomously and as a team
• Knowledge of Medical Terminology
• Basic knowledge of insurance information
• Ability to multi-task
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

Preferred Qualifications

• Previous electronic medical software experience

Link to Employee Health Physical Demands

Compensation

Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.

Benefits

Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families. Click here to view the benefits available.