Imaging Scheduling Specialist & Patient Concierge

Gila Regional Medical Center; Silver City (NM); On-site; USD 25,000 - 30,000; Full time

Job summary

Gila Regional Medical Center in Silver City, NM seeks a Scheduler for the Diagnostic Imaging Department. The role handles scheduling of exams across imaging modalities, verifies insurance and pre-authorizations, and confirms patient appointments, while delivering courteous front-desk service.

Requirements include a high school diploma or GED (some college preferred), knowledge of medical terminology, and proficiency in typing and Microsoft Office. Spanish speaking is highly preferred.

Qualifications

• Minimum High School Diploma or GED; some college education preferred.
• Knowledge of medical terminology is highly preferred.
• Typing skills and proficiency with Microsoft Office applications.

Responsibilities

• Schedules and confirms patient exams for all modalities.
• Provides general patient education, preparation information and instructions; verifies preparations, age, labs, allergies, diseases, and metal in the body, and orders appropriate medications or exams.
• Verifies insurance information and pre-authorizations; works with referring offices to obtain authorizations.
• Receives and records patient information, including correlation of physician orders with exam requests.
• Verifies orders, labs and authorizations.
• Maintains accurate records to ensure safety, confidentiality and quality of care.
• Communicates with technologist and radiologist regarding questions or issues.
• Provides front desk customer service, including order entry.
• Answers the phone and directs calls.
• Stocks supplies and keeps a clean work area.
• Additional duties as assigned.

Skills

Customer service

Typing

Microsoft Office

Spanish language

Education

High School Diploma or GED

Some college education preferred

Medical terminology knowledge

Tools

Meditech

Office equipment

Job description

Gila Regional Medical Center in Silver City, NM seeks a Scheduler for the Diagnostic Imaging Department. The role handles scheduling of exams across imaging modalities, verifies insurance and pre-authorizations, and confirms patient appointments, while delivering courteous front-desk service.

Requirements include a high school diploma or GED (some college preferred), knowledge of medical terminology, and proficiency in typing and Microsoft Office. Spanish speaking is highly preferred.