Imaging Scheduler

United Surgical Partners International, Inc; Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Paid time off

Life insurance

Job summary

North Central Surgical Center, located in Dallas, TX, seeks a Full-Time Scheduler in the Imaging department to maintain daily imaging schedules and assist doctors, staff, and Radiology with scheduling needs.

The role emphasizes leadership, communication, and customer service to resolve scheduling conflicts and coordinate with anesthesia and billing teams. Prior hospital/medical office experience is preferred.

Qualifications

• 2–4 years hospital or medical office experience required.
• Strong communication and customer service skills.
• Professional appearance and excellent phone etiquette.
• Ability to work in a fast-paced environment.

Responsibilities

• Schedule patient procedures across imaging services (ultrasound, MRI, CT).
• Coordinate with anesthesia groups to confirm coverage.
• Verify patient information for accurate billing and charting.
• Promote positive relationships with physicians and clinic staff.
• Ensure all required Cerner fields are completed.

Skills

Communication

Customer service

Time management

Professional appearance

Medical terminology

Phone etiquette

Tools

Cerner

Job description

North Central Surgical Center is a highly successful, Baylor Scott & White affiliated hospital located in Dallas, TX. We partner with the very best team members and medical staff in the area. We are a surgical focused hospital that performs over 12,000 procedures per year.

FACTS ABOUT NORTH CENTRAL:

Opened in 2005, 14 Operating Rooms and 30 Medical/Surgical Patient Rooms. We are conveniently Located at Walnut Hill & 75 in the prestigious NorthPark area Specialties include: Orthopedics, Spine, General Surgery, Pain Management, Urology, GI/Endoscopy, Plastic, and Podiatry surgeries. Managed by United Surgical Partners International & Joint Commission Accredited

Job Description:

North Central Surgical Center is currently seeking a Full-Time Scheduler in the Imaging department.

Job Summary

Under the direction of the Imaging Director, is responsible for daily maintenance of the imaging schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Radiology Staff.

Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

DUTIES AND RESPONSIBILITIES:

• Sets priorities and organizes work
• Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the imaging department, ultrasound, MRI, and CT.
• Coordinates with anesthesia groups to confirm scheduling for coverage.
• Accurately uses procedure codes to ensure proper billing.
• Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
• Ensuring all necessary paperwork for any patient add on is received by the appropriate staff.
• Communicates changes to schedule to appropriate staff
• Ensures all required fields in Cerner are completed
• Works closely with Imaging Director to avoid equipment or supply conflicts.
• Alerts administration when new doctors or procedures are scheduled.
• Cross trains with other areas.
• Other duties as assigned.
• Completes consents and ensures accuracy before submitting to the chart builder.
• Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.

Benefits

Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

Required Skills:

• Minimum 2-4 years of hospital or medical office experience required.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the hospital as a whole.
• Professional appearance
• Strong medical terminology
• Must demonstrate excellent phone etiquette and exceptional customer service skills.