Imaging Representative

National Exchange Bank & Trust; Fond du Lac (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA with employer contributions

Short-term disability

Long-term disability

Life insurance

AD&D

Flexible spending accounts

Legal insurance

Job summary

National Exchange Bank & Trust is seeking an Imaging Representative in Wisconsin to support daily operations within Account Services. You will import and balance files, assist branches with POD scanning and balancing, and perform data entry, as well as processing incoming and outgoing return items and error adjustments.

You will support document imaging, checkback, and dormant account processing across business units, helping maintain accuracy and timely delivery.

Qualifications

• Maintain confidentiality and discretion of customer and bank information.
• Operate standard office and banking equipment and software including Microsoft Word, Excel, PowerPoint, Teams, Outlook and banking systems.
• High school diploma or equivalent.
• Previous banking and balancing experience preferred.
• Proficient knowledge of banking terminology and Reg E/Reg CC guidelines preferred.
• Six to twelve months of on-the-job training required.

Responsibilities

• Import and balance files throughout the day within Account Services under Team Leader.
• Assist branches with scanning and balancing for POD and other items.
• Data entry, processing of incoming/outgoing return items, and error adjustments.
• Support to document imaging, checkback, and dormant account processing across units.

Skills

Positive attitude

Analytical skills

Team player

Problem solving

Interpersonal communication

Independent work

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Outlook

Banking systems

Job description

Why NEBAT?

Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.

Summary

As an Imaging Representative, you will be responsible for the daily operational functions within the Item Processing function of Account Services under direction of the Team Leader. This includes importing and balancing files throughout the day, assisting branches with scanning and balancing for Proof of Deposit (POD), data entry, processing of incoming and outgoing return items, error adjustments, foreign check processing, and providing support to various business units including document imaging, checkback and dormant account processing.

Skills & Attributes

The following skills and attributes are needed to be successful in your banking career as an Imaging Representative:

• Positive, friendly, and enthusiastic attitude.
• Demonstrated mathematical and analytical skills, with strong attention to detail.
• Work in a team orientated environment, while also being self-sufficient.
• Problem solving skills.
• Excellent interpersonal relationship and communication skills to effectively work with all levels of management and team members.
• Must be able to work independently, accurately and maintain good customer relations with the ability to adapt to varying customer and transactional volume. Must be able to quickly re-establish priorities, responding to the changing needs of the department.

Qualifications

Ideal candidates will have the following qualifications:

• Maintain the highest level of confidentiality and discretion of customer and bank information.
• Ability to operate standard office and bank equipment and required software including Microsoft Word, Excel, PowerPoint, Teams, Outlook and applicable banking systems.
• A high school diploma or equivalent.
• Previous experience in banking and balancing is preferred.
• Proficient product & services knowledge and working knowledge of Reg E and Reg CC Guidelines and Banking Terminology is preferred.
• Six to twelve months of on-the-job training is required to become familiar with departmental policies and procedures.

Benefits Offered

National Exchange Bank & Trust offers a competitive benefit package for both full-time and part-time employees including:

• Health, Dental, and Vision Insurance
• Health Savings Account with Employer Contributions
• Short and Long Term Disability
• Employer Paid Life and AD&D Insurance
• Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
• 401(k) with Employer Match & Profit Sharing
• Paid Time Off
• Flexible scheduling
• Education Assistance Program
• Product & Service Discounts & more!