Imaging Records & Front Desk Specialist

SUNY Upstate Medical University; City of Syracuse (NY); On-site; USD 38,000 - 47,000; Full time

Job summary

This position, Office Assistant 2, is located in Syracuse, NY, within the Radiology department of the State of New York. It requires maintaining imaging records, handling image requests promptly, and supporting front desk operations.

Responsibilities include using PACS and MAC systems to upload and retrieve imaging, assisting physicians and staff, and preparing subpoena records as needed. Salary listed as $42,641 with full-time status.

Qualifications

• NYS Department of Civil Service Eligible list or eligible for transfer.
• Promotional: Must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service as an office assistant, clerical or keyboarding title allocated to Grade 5 or higher.
• Open competitive (Non-competitive, NY HELPS) Qualifications: One year of clerical experience.

Responsibilities

• Maintain and manage all patient imaging records and record room procedures.
• Respond to image and report requests promptly and professionally, with follow-up as needed.
• Access RHIS to pull/upload outside images into PACS and manage Life in Share Cloud imaging.
• Prepare subpoena records upon request by Health Information Management.
• Use MAC to upload, view, and pull imaging into Synapse; manage 2nd opinion and TOPS imaging requests.
• Cover Radiology File Room Front Desk to answer calls and support imaging needs for inpatients and outpatients.

Job description

This position, Office Assistant 2, is located in Syracuse, NY, within the Radiology department of the State of New York. It requires maintaining imaging records, handling image requests promptly, and supporting front desk operations.

Responsibilities include using PACS and MAC systems to upload and retrieve imaging, assisting physicians and staff, and preparing subpoena records as needed. Salary listed as $42,641 with full-time status.