Imaging Patient Services Specialist

100 Baystate Medical Center; Springfield (MA); On-site; USD 25,000 - 39,000; Part time

Job summary

Baystate Health in Springfield is seeking a part-time administrative support professional to assist with patient reception, registration, and related tasks. The role collaborates with multiple departments to ensure accurate demographics, insurance verification, and timely communication of imaging reports.

Responsibilities include greeting patients, managing phone calls, validating orders, preparing daily rosters, and supporting image release processes while upholding HIPAA and other regulations.

Qualifications

• HS graduation or equivalent required.
• Preferred 6 months related experience.
• Experience with medical terminology and patient-facing roles is a plus.

Responsibilities

• Greet and assist patients; manage reception and phone calls in a courteous manner.
• Facilitate image release and communicate imaging reports to relevant parties.
• Validate physician orders and assist with daily roster preparation.
• Register patients; verify demographics and insurance information.
• Maintain patient confidentiality and HIPAA compliance.

Job description

Baystate Health in Springfield is seeking a part-time administrative support professional to assist with patient reception, registration, and related tasks. The role collaborates with multiple departments to ensure accurate demographics, insurance verification, and timely communication of imaging reports.

Responsibilities include greeting patients, managing phone calls, validating orders, preparing daily rosters, and supporting image release processes while upholding HIPAA and other regulations.