Imaging Patient Navigator

Advocate Health; Milwaukee (WI); On-site; USD 36,000 - 52,000; Full time

Job summary

Advocate Health in Milwaukee, WI seeks a patient services assistant to support radiology operations. You will assist patients before exams, transport between rooms, greet visitors, and help with information requests and film loans.

You will use radiology computer systems to generate requisitions and check schedules, organize exam rooms and supplies, and liaise between physicians, technologists, and staff. The role includes basic image handling and maintaining equipment according to department

Qualifications

• IV insertion and venipuncture as required by department.
• Excellent communication with patients, staff and physicians.
• Excellent customer service and organizational skills.
• Intermediate computer skills including email and systems usage.
• Ability to follow directions and work independently and with technologists, physicians, and patients.

Responsibilities

• Assists patient in preparation for exam, provides basic instruction to patients regarding routine procedures, transports patients between exam rooms/departments and escorts patients, families, and visitors if department needs require.
• Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information as needed.
• Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment, based on department need.
• Greets patients and visitors and responds to routine requests for information, reports or film loans. Promptly answers telephone, screens calls, schedules patient appointments, and takes messages, if department needs require.
• Acts as a liaison between ordering physician, radiologist, and technologist.
• Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation.
• Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
• Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment, based on department need.
• Assists with the screening and documentation of MRI implants based on department need.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient\'s status and interpret the appropriate information needed to identify each patient\'s requirements relative to his/her age-specific needs, and to provide the care needed as described in the department\'s policies and procedures. Age-specific information is developed further in the departmental job standards

Skills

IV insertion

Venipuncture

Communication skills

Customer service

Organizational skills

Computer skills

Education

GED

HS Diploma

HSED

Job description

Advocate Health in Milwaukee, WI seeks a patient services assistant to support radiology operations. You will assist patients before exams, transport between rooms, greet visitors, and help with information requests and film loans.

You will use radiology computer systems to generate requisitions and check schedules, organize exam rooms and supplies, and liaise between physicians, technologists, and staff. The role includes basic image handling and maintaining equipment according to department