Imaging Operations Manager

Iron Mountain; Inglewood (CA); On-site; USD 81,000 - 108,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance (on

Weekday schedule

Paid Time Off

Volunteer Days

401(k) with match

Life Insurance

Short-Term Disability

Flexible Spending Account

Education Reimbursement

Working Advantage discounts

Advancement opportunities

Employee Resource Groups

Job summary

Iron Mountain is seeking an Imaging Operations Manager in El Segundo, CA. You will oversee daily imaging operations, streamline workflows, and uphold high imaging standards while coordinating with branch on DMS calls.

You’ll drive capacity planning, ensure data integrity, and lead implementations to improve service delivery. The role requires a Secret DoD clearance, a Bachelor’s in Business or CS, and 5–7 years in related roles with 2–3 years in management.

Qualifications

• Must have a Secret DoD Clearance (Tier 3); US citizenship required.
• Bachelor's degree in Business or Computer Science; post-graduate education is a plus.
• 5-7 years of computer experience, with 2-3 years in management and operations.
• Minimum 5 years of experience in a Windows environment and imaging; Kofax experience preferred.

Responsibilities

• Oversee imaging operations; manage daily activities.
• Analyze and modify workflow performance; maintain imaging equipment.
• Support local sales staff and train new staff in imaging processes.
• Assist with batch classes as needed; recommend improvements to management.
• Coordinate local operations for chain of custody and security.

Skills

Secret DoD Clearance

Management experience

Operations experience

Windows imaging

Imaging processes

Education

Bachelor's degree in Business or CS

Tools

Kofax Ascent Capture

Imaging software

Job description

US | CA | Inglewood | 400 N Oak St

Full time

J0105562

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Elevate Your Career with Iron Mountain

Join our team as the Imaging Operations Manager , where you'll play a pivotal role in shaping the future of our Branch and District Imaging Operations.

In this dynamic position, you'll oversee daily operations, streamline workflow processes, and uphold our high imaging standards. You'll assess facility performance and capacity, ensuring we consistently deliver excellence. As a key liaison for implementations, you'll represent the branch on DMS operations calls, driving impactful initiatives that enhance our services. If you’re ready to lead with purpose and make a tangible difference, we want to hear from you!

This job is In-Person and not a remote Job, location is: 2310 E El Segundo Blvd, El Segundo, CA

What We Offer

• Medical, Dental, Vision Insurance (on Day One)
• Monday-Friday full weekday schedule
• Paid Time Off: Including vacation days, sick days, floating holidays
• Paid Volunteer Days
• Fidelity 401(k) with match, Life Insurance, Short-Term Disability, Flexible Spending Account, Education Reimbursement, Working Advantage discounts
• Advancement opportunities
• Employee Resource Groups

Responsibilities

• Manages all activities related to the imaging operations
• Analyzing and modifying workflow performance and maintain all related imaging equipment
• Supporting local sales staff and training of new staff in all phases of the imaging process.
• Will assist when necessary support of batch classes based on need
• Makes recommendations to management on desirable additions, replacements or changes
• Coordination of local operations for proper chain of custody / security
• Included as part of the operation responsibility is capacity planning which includes managing the throughput of each phase of imaging, system utilization including local disk, supplies and imaging process, insure the proper backup of all related components and maintain a proper DR process.

Key Skills, Requirements And Competencies

• Must have a Secret DoD Clearance (Tier 3) before starting. A US citizenship is required to obtain this clearance level .
• Bachelor's degree in Business or Computer Science; post-graduate education is a plus.
• 5-7 years of computer experience, with 2-3 years in management and operations.
• Minimum 5 years of experience in a Windows environment and imaging; Kofax experience preferred.
• Active involvement in operations, support, and maintenance of imaging practices at Iron Mountain.
• Strong understanding of security policies and controls related to imaging processes.
• Proficient in imaging operations, workflow, imaging software (Kofax Ascent Capture preferred), computer and scanner operation, and basic networking.

Join us at the Mountain where culture and values are practiced and respected every day.

#OPS

Reasonably expected salary range: $81,200.00 - $108,300.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0105562