Imaging Front Desk Receptionist

OneOncology, LLC; Knoxville (TN); Presencial; USD 32.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Employee assistance program

Corporate discounts

Paid time off

Descripción de la vacante

Tennessee Urology is seeking an Imaging Front Desk Receptionist in Knoxville, TN. The role provides essential administrative support for the imaging department with a strong focus on patient service and accuracy in scheduling and data entry.

Responsibilities include greeting patients, scheduling PET/CT imaging, handling payments, and ensuring proper documentation in the EHR. A background in front desk work within healthcare and familiarity with imaging workflows are preferred.

Formación

• High School Diploma or GED required.
• Minimum two years of front office experience, preferably in medical or imaging settings.
• 1–2 years of customer service experience required.

Responsabilidades

• Greet patients and create a welcoming, patient-focused environment.
• Schedule in-house imaging appointments and coordinate prep instructions.
• Collect co-pays, deductibles, and outstanding balances at check-in; enter payments.
• Enter patient demographics, insurance information, and clinical data into the EHR/PM systems.
• Verify referrals and prior authorizations; ensure imaging orders are linked to appointments.
• Reconcile daily payment batches and submit to Site Manager.
• Schedule follow-up imaging studies and coordinate radiologist-directed procedures.
• Assist patients with digital registration or questionnaires.

Conocimientos

Customer service

Attention to detail

Communication skills

Multitasking

Typing 40 wpm

Educación

High School Diploma or GED

Herramientas

EMR/EHR systems

Scheduling software

Descripción del empleo

Imaging Front Desk Receptionist### Imaging Front Desk ReceptionistApply: Knoxville, TN: Full time: Posted 10 Days Ago: R-0000026632Why Join Us? At Tennessee Urology, we believe our people are the foundation of our success. When you join our team, you become part of an organization committed to exceptional patient care, clinical excellence, innovation, and continuous growth. We foster a collaborative and supportive culture where employees are valued, empowered, and encouraged to make a meaningful impact every day. Whether you're just starting your career or looking to take the next step professionally, you'll find opportunities to learn, grow, and thrive while helping improve the lives of the patients and communities we serve. We offer competitive compensation and a healthy work-life balance, allowing you to enjoy your evenings and weekends. Employees also enjoy an outstanding benefits package, including health, dental, and vision insurance, tuition reimbursement, employee assistance programs, corporate discounts, paid time off, and much more. At Tennessee Urology, you'll find more than a job, you'll find a rewarding career with purpose.**Job Description:**The **Imaging Front Desk Receptionist** provides exceptional customer service to patients and staff and delivers essential administrative and front-office support for the imaging department with minimal supervision. **Responsibilities:**· Create a positive and professional first impression and ensure patients experience a welcoming, “we care” environment.· Schedule in-house imaging appointments (e.g. PET and CT) and coordinate any required patient prep instructions.· Ensure all required patient paperwork and imaging orders are compiled and ready for each day’s appointments.· Collect co-pays, deductibles, and outstanding balances at check-in and enter payments into the daily batch within the Practice Management system.· Review, verify, and enter patient demographics, insurance information, and clinical data into the EHR and Practice Management systems.· Scan patient identification and insurance cards into the EMR system accurately.· Confirm that all necessary referrals, prior authorizations, and imaging orders are obtained, scanned, and linked to the correct appointment.· Reconcile payment batches daily and submit them to the Site Manager.· Schedule follow-up imaging studies and coordinate any radiologist-directed procedures.· Assist patients in completing digital registration or questionnaires (e.g., Phreesia or similar system). This job description is not intended to include all duties, responsibilities, or activities that may be required of the employee. Duties and responsibilities may change at any time with or without notice. **Qualifications:**· High School Diploma or GED required.· Minimum two (2) years of front office experience, preferably in a medical or imaging setting.· 1–2 years of customer service experience required. **Key Competencies:**· Excellent customer service skills with a compassionate, patient-focused approach.· Strong attention to detail and willingness to learn imaging workflows.· Proficient knowledge of medical terminology; familiarity with common imaging terms is a plus.· Understanding of ICD-10 and CPT coding preferred, especially imaging-related codes.· Strong verbal and written communication skills.· Proficient computer, scheduling, and database skills.· Comfortable working in a fast-paced clinical environment.· Ability to ask clarifying questions to ensure accurate imaging scheduling and prep.· Strict adherence to HIPAA compliance and patient confidentiality.· Effective multitasking and proactive problem-solving abilities.· Ability to type at least 40 words per minute. **Job Type: Full-Time**Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.This position has no close date. Applications will be accepted until an offer has been extended and accepted. **Equal Opportunity Employer**Our practice is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.All final candidates will be subject to a pre-employment background check.Tennessee Urology is a leading urology practice, delivering comprehensive, patient-centered care across the Knoxville region. Guided by a commitment to innovation, clinical excellence, and compassion, our team is dedicated to improving the lives of those we serve. Join us and discover a rewarding career where you can grow professionally, make a lasting impact, and help shape the future of urologic care.