Imaging Front Desk Coordinator

HCA Healthcare; Hendersonville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work

401(k) Plan with match

Tuition assistance

Employee discounts

Job summary

HCA Healthcare's TriStar Hendersonville Medical Center seeks an organized Staff Assistant to provide admin support for the Imaging Services Department. You will manage front desk tasks, patient registration, and coordination with physicians, while promoting service excellence.

The role emphasizes strong multitasking, excellent communication, HIPAA compliance, and proficient computer skills in a fast-paced medical setting.

Qualifications

• Previous experience in a fast-paced medical setting or imaging department preferred.
• Strong organizational skills and ability to multi-task.
• BLS certification or obtained within 30 days of hire date.
• Proficiency in basic computer skills.
• Exceptional interpersonal skills to interact with patients, physicians and vendors.
• Outgoing and warm personality; ability to stay calm in stressful encounters.

Responsibilities

• Has initial contact with patients entering the department; greets patients, answers phones, and directs patients appropriately.
• Provides excellent customer service and accurate information.
• Copies insurance information and ID as needed.
• Obtains physician orders and other information from offices.
• Monitors patient wait times and ensures HIPAA compliance.
• Trains and uses Expanse, PACS Cube, and Windows-based systems to access patient data.
• Assists with mailing or sharing patient reports and documents release appropriately.
• Opens and closes department waiting areas and registers patients as needed.

Skills

Organizational skills

Multi-tasking

Interpersonal Skills

Customer Service

HIPAA compliance

BLS certification

Tools

Expanse

PACS Cube

PACS

Windows-based systems

Job description

HCA Healthcare's TriStar Hendersonville Medical Center seeks an organized Staff Assistant to provide admin support for the Imaging Services Department. You will manage front desk tasks, patient registration, and coordination with physicians, while promoting service excellence.

The role emphasizes strong multitasking, excellent communication, HIPAA compliance, and proficient computer skills in a fast-paced medical setting.