Imaging Engineer II: Advanced Medical Modality Expert

Baptist Health Care; Pensacola (FL); On-site; USD 75,000 - 105,000; Full time

Job summary

Baptist Health Care in Pensacola, FL seeks an Imaging Engineer II to serve as a technical expert across multiple imaging modalities and to resolve advanced service issues. You will troubleshoot, repair, and coordinate with customers, while mentoring junior engineers.

The role emphasizes proactive problem-solving, documentation, and strong communication. Valid driver’s license required; on-site service with travel as needed.

Qualifications

• Associate’s Degree in Electrical, Mechanical or Biomedical Engineering, or related field is required (3 years may substitute).
• 4–6 years of experience servicing electrical equipment and interfacing with customers as part of a service process.

Responsibilities

• Performs advanced troubleshooting and repair on assigned equipment.
• Communicates with customers and serves as escalation point for customer-related concerns including installs.
• Owns customer issues from dispatch or identification of issue to resolution and coordinates with team for status updates.
• Maintains service logs, internal records, orders repair parts, and manages cycle times.
• Uses escalation process and defines corrective action plans to resolve issues promptly.
• Leads, instructs, and assists less experienced engineers and provides coaching and technical feedback.
• Maintains a valid driver’s license and satisfactory driving record.

Skills

Troubleshooting

Customer communication

Team leadership

Coaching

Problem-solving

Education

Associate’s Degree in Electrical Engineering, Mechanical Engineering, Biomedical Engineering, or related field

Job description

Baptist Health Care in Pensacola, FL seeks an Imaging Engineer II to serve as a technical expert across multiple imaging modalities and to resolve advanced service issues. You will troubleshoot, repair, and coordinate with customers, while mentoring junior engineers.

The role emphasizes proactive problem-solving, documentation, and strong communication. Valid driver’s license required; on-site service with travel as needed.