Imaging Center Patient Experience Advocate

Ara-Diagnostic-Imaging; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) with employer offerings

Paid time off and paid holidays

Incentive programs

Telehealth benefits

Job summary

ARA Diagnostic Imaging in Austin, TX is seeking a friendly front desk professional to join our outpatient imaging team. You will greet patients, confirm appointments, collect information and guide visitors with courteous, accurate service.

This role emphasizes teamwork, strong communication, and attention to detail. No on-call shifts, comprehensive benefits, and a safety‑driven culture support your professional growth.

Qualifications

• Excellent customer service and interpersonal skills.
• Clear verbal and written communication.
• Must have strong organizational skills and attention to detail.
• Knowledge of medical reception tasks and clinic procedures.
• Familiarity with medical terminology.

Responsibilities

• Greets patients and visitors; determines purpose of visit.
• Provides information about exams and prep.
• Prepares, processes, and maintains confidential records.
• Verifies patient identity and insurance information.
• Supports check-in and billing processes.

Skills

Excellent customer service

Clear communication

Organizational skills

Medical reception knowledge

Pleasant professional demeanor

Education

High School Diploma or equivalent

Job description

ARA Diagnostic Imaging in Austin, TX is seeking a friendly front desk professional to join our outpatient imaging team. You will greet patients, confirm appointments, collect information and guide visitors with courteous, accurate service.

This role emphasizes teamwork, strong communication, and attention to detail. No on-call shifts, comprehensive benefits, and a safety‑driven culture support your professional growth.