Imaging Assistant

McLaren Health Care; Lansing (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

McLaren Health Care seeks a clerical/unit clerk to support imaging services. You will verify patient identities, process registrations, and manage test orders within the hospital information system.

Responsibilities include scheduling, handling inbound calls from physicians and families, assisting technologists, and maintaining supplies. Prior medical environment experience is preferred; HS diploma required.

Qualifications

• High school diploma or equivalent.
• One year clerical or unit clerk in a medical field related position.
• Preferred: previous training or one year of experience in a related medical environment.
• Handles patient registrations, scheduling, and communications with care teams.

Responsibilities

• Collects proper patient identification, verifies, and processes patient registration data and test order/entry into hospital information system.
• Manages scheduled patients to the appropriate imaging area with proper diagnoses, demographics, and test prep information.
• Manages inbound calls from physicians and patients/families.
• Performs general clerical activities such as answering calls, printing reports, supporting the film library, and scheduling patients.
• May transport patients to and from the department, assist technologists during testing.
• Maintains supplies and equipment.

Skills

Clerical skills

Customer service

Medical office experience

Education

High school diploma or equivalent

Tools

Hospital information system

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Provides expert support functionsfor all aspects of the department including: clerical services, managingpatient records, customer interactions, maintaining professional and wellequipped facility, scheduling and check in processes, direct customer supportvia phone, electronic communication, and in person and assisting technologists.

Essential Functions and Responsibilities

• Collects proper patient identification, verifies, and processes patient registration data and test order/entry into hospital information system.
• Manages scheduled patients to appropriate imaging area including procedure verification, appropriate diagnoses, correct demographic information as well as test prep information.

Manages inbound calls from physicians and patients/families.

Performs general clerical activities such as answering telephone calls, running computer print reports, providing support for film library, and scheduling patients.

May transport patients to and from the department, assist technologists during testing.

Maintains supplies and equipment.

Performs other related duties as required and directed.

Required

High school diploma or equivalent.

One year clerical or unit clerk in medical field relatedposition.

Preferred

Previous training or one year of experiencein a related medical environment.

Equal Opportunity Employer ofMinorities/Females/Disabled/Veterans.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.