Imaging Assistant

EmergeOrtho; Hickory (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) Retirement plan

Health Insurance

Dental Insurance

Vision Insurance

Flexible spending account

Health savings account

Paid time off

Holiday Pay

Employee Assistance Program

Life Insurance

Short Term Disability

Long Term Disability

Pet Insurance

Milestone Bonus Program

Job summary

EmergeOrtho is seeking an Imaging Assistant to support the Radiology department across North Carolina locations. You will greet patients, transport them safely, prepare for imaging studies, and ensure proper documentation and insurance authorizations are in place.

The role requires strong communication, basic computer skills, and a patient‑centered approach in a fast-paced medical office environment. This position emphasizes safety protocols, infection control, and teamwork within a privately

Qualifications

• Comfortable using email and interacting with Internet applications.
• Knowledge of practice management and word processing software.
• Current CPR certification.
• Good communication skills, written and verbal.
• Minimum one year of customer service experience in medical office setting, or other fast paced work setting.

Responsibilities

• Greets patients and escorts them to Radiology department.
• Prepares patients for study by dressing according to safety protocols.
• Completes screening process on all patients prior to study.
• Ensures laboratory results are received as indicated by study requirements.
• Ensures studies have correct orders and insurance authorizations on file; transmits to third party radiology group.
• Uses imaging software to transmit images to third party radiology group for study interpretation.
• Takes stock inventory and orders supplies as directed by Clinical Manager.
• Communicates with outside facilities and third-party participants for records and regulatory compliance.
• Maintains infection control and OSHA compliance.
• Performs other duties as required and may travel to office locations.

Skills

Email/computer use

Practice management software

CPR certification

Communication skills

Customer service (medical office)

Job description

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Imaging Assistant promptly and safely transports patients to and from the Radiology Department according to established policies, procedures, and time schedules. Performs patient screenings prior to the study and assists clinical staff members upon request.

Qualifications and Experience

• Comfortable using email and interacting with Internet applications
• Knowledge of practice management and word processing software
• Current CPR certification
• Good communication skills, written and verbal
• Minimum one year of customer service experience in medical office setting, or other fast paced work setting

Responsibilities include, but are not limited to, the following

• Greets patients and escorts them from the waiting room and/or exam room to the Radiology department
• Prepares patients for study by dressing patient according to safety protocols
• Completes screening process on all patients prior to study
• Ensures laboratory results are received as indicated by study requirements
• Ensures all studies scheduled have correct orders and insurance authorizations on file prior to patient arrival and transmits to third party radiology group
• Utilize imaging software to transmit images to third party radiology group for purposes of study interpretation
• Takes stock inventory and completes ordering as directed by Clinical Manager
• Communicates with outside facilities and third-party participants to request and/or maintain accurate records for regulatory compliance
• Maintains compliance with Infection Control guidelines
• Complies with all OSHA mandates
• Performs other duties as required and assigned by Manager, including schedule changes and travel to office locations as assigned

From the mountains to the coast, EmergeOrtho is North Carolina’s premier provider, recognized for offering world-class, comprehensive, and compassionate care serving patients with 60 locations in 28 counties. As the largest physician-owned orthopedic practice in the state and the 6th in the country, EmergeOrtho’s medical team includes upwards of 170 highly trained orthopedic specialists and nearly as many advanced practice providers. Our subspecialty orthopedic teams offer advanced expertise in conditions of the bones, muscles, and joints. Providing multiple locations, extensive orthopedic services including therapy, and focusing on continuity of care are among the top priorities of EmergeOrtho.

EmergeOrtho, P.A. complies with applicable civil rights laws and does not discriminate based on race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by the state or local law.

We are committed to the core values of Quality, Innovation, Compassion, Community, Education, Integrity, Teamwork, Diversity, and Inclusion. https://emergeortho.com/non-discrimination-notice/

Benefits:

• 401(k) Retirement plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible spending account
• Health savings account
• Paid time off
• Holiday Pay
• Employee Assistance Program
• Life Insurance
• Short Term Disability
• Long Term Disability
• Pet Insurance
• Milestone Bonus Program
• For more information: https://emergeortho.com/jobs-in-healthcare/our-benefits/

Note: Available benefits based on hours worked per week.