IMAC Technician: Imaging & Deployment Pro

Compucom Staffing; Waukesha (WI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Employee Assistance Program

Paid holidays

Paid time off

Paid parental leave

401(k)

FSA/HSA pre-tax benefits

Job summary

CompucomStaffing is seeking an IT Support professional to perform IMAC project work, imaging, deployment, and asset tracking. You will interact with customers professionally, respond to routine questions, and escalate issues as needed.

The role requires 3+ years of PC hardware/software support, strong imaging/deployment knowledge, and experience with ServiceNow. W2, on-site work, and competitive hourly pay are offered.

Qualifications

• Minimum 3+ years of experience supporting PC hardware and software.
• Understanding of desktop imaging, deployment and troubleshooting PCs.
• ServiceNow or similar ticketing system experience.
• Strong customer-facing communication skills.
• Able to train quickly on procedures and maintain IT knowledge base.
• Windows 10/11 experience.
• Able to multi-task in a fast-paced environment with attention to detail.

Responsibilities

• Imaging, setup, deployment, and asset-tracking using SNOW (ServiceNow).
• Represent the company in a professional and businesslike manner and communicate effectively with customers and associates.
• Respond to routine technical questions or requests for information from customers.
• Escalate problems and issues to a higher level of support if unable to resolve.

Skills

PC hardware

Desktop imaging

Troubleshooting

ServiceNow

Customer facing

Windows 10/11

Multi-tasking

Fast-paced

IT knowledge base

Tools

ServiceNow

Job description

CompucomStaffing is seeking an IT Support professional to perform IMAC project work, imaging, deployment, and asset tracking. You will interact with customers professionally, respond to routine questions, and escalate issues as needed.

The role requires 3+ years of PC hardware/software support, strong imaging/deployment knowledge, and experience with ServiceNow. W2, on-site work, and competitive hourly pay are offered.