IFM Programs Lead for North America Facilities

Amazon Inc.; Omaha, Northern (NE, KY); Hybrid; USD 115,000 - 172,000; Full time

Job summary

Amazon.com Services LLC seeks an organized Facilities Management expert to lead NA IFM strategy, optimize spend, and coordinate across Procurement, Operations, Finance, and maintenance teams. This senior role supports sites in the US and Canada with potential expansion to Mexico plus broader Americas.

This position collaborates with global SMEs to adapt strategies to local regulations, driving cost, quality and performance improvements, and requires up to 30% travel domestically and

Qualifications

• 5+ years of working cross functionally with tech and non-tech teams experience.
• 5+ years of team management experience.
• 5+ years of cross functional project delivery experience.
• 5+ years of program or project management experience.
• Experience defining program requirements and using data and metrics to determine improvements.

Responsibilities

• Leads the expansion of the Integrated Facility Management (IFM) Strategy in NA.
• Technical lead collaborating with procurement to execute contracts and manage vendor relationships at a corporate level.
• Point of contact with other global Subject Matter Experts established in NA and supports the adoption of global strategies modifying them as needed to meet local regulations/restrictions.
• Engage with business owners and leadership to support the deployment/adoption of the IFM strategies/initiatives to improve cost, quality and performance.
• Collaborates with vendors to develop performance KPIs, tools and dashboards to consolidate the teams reporting of metrics (i.e. savings, escalations, compliance, risk, etc.) to the business and leadership.
• Analyses spend from services on multiple business units across the NA region to support data driven decisions.
• Partners with Finance, Field teams and Procurement to improve our data management, categorization and budgeting.
• Support the definition of the gap analysis of internal and external stakeholders and the required training program needed to succeed the delivery of a successful FM strategy.
• Represent the team in the multiple Business Reviews with internal and external stakeholders to centralize points of contact.
• Traveling domestically and internationally up to 30% of the time.

Skills

Cross-functional collaboration

Team management

Project delivery

Program management

Data-driven improvements

Job description

Amazon.com Services LLC seeks an organized Facilities Management expert to lead NA IFM strategy, optimize spend, and coordinate across Procurement, Operations, Finance, and maintenance teams. This senior role supports sites in the US and Canada with potential expansion to Mexico plus broader Americas.

This position collaborates with global SMEs to adapt strategies to local regulations, driving cost, quality and performance improvements, and requires up to 30% travel domestically and