IF ARTHRITIS CLINIC - RECEPTIONIST

Mountain View Hospital; Idaho Falls (ID); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off (vacation, holidays and‑

Sick days

Retirement Plans (401K with up to 6%"

Education Reimbursement

Bonus Program

Discount for procedures

Job summary

Mountain View Hospital is seeking a Receptionist to join our team. The role includes pre-registering patients, scheduling appointments, managing EMR records, and collecting payments.

You will verify insurance information, obtain necessary signatures, and coordinate preauthorizations with insurers. The position requires basic computer skills and the ability to communicate clearly with patients and staff in a fast-paced healthcare environment.

Qualifications

• High school diploma or GED required.
• 1–3 months related experience and/or training.
• Ability to use hospital information system as needed.

Responsibilities

• Pre-register patients for scheduled appointments and outpatient procedures.
• Obtain and verify patient information, including emergency contacts and insurance details.
• Obtain signatures on Consent Forms and ABNs.
• Schedule provider appointments and maintain EMR records.
• Process patient payments and ensure receipts are handled correctly.
• Coordinate preauthorizations with insurance and outside facilities.

Skills

Customer service

Communication

Data entry

EMR system

Phone etiquette

Education

High school diploma or GED

Tools

EMR system

Job description

Mountain View Hospital is looking for a Receptionist to join our team!JOB SUMMARY:Arrange for the efficient and orderly admission and discharge of outpatient appointments, testing, and procedures. Schedules provider appointments, testing, and procedures. Schedules provider appointment and maintains EMR system. Ensures that the patient’s information is collected, entered into our computer system accurately, and that all patients are aware of clinic & hospital policies and procedures. Answers phones and provides answers to basic questions as needed. Processes incoming and outgoing referrals, faxes, and correspondence. Collects co-pays and payment receipts and ensures they are processed accordingly. Preauthorizes and schedules procedures with insurance and outside facilities.Duties and ResponsibilitiesResponsible for pre-registering patients for scheduled appointments and outpatient procedures, obtaining personal information or verifying information already on file, including emergency numbers and insurance information.Responsible for obtaining signature on Consent Forms and ABN’s.Schedules provider appointments and maintains EMR system records.Obtains preauthorization from insurance companies and schedules procedures with outside facilities.Processes all incoming referrals, faxes, and record requests and ensures documents are scanned into EMR records.Communicates appropriately and clearly to the supervisor, nurses, co-workers and physicians.Receive patient payments on admission and discharge. Maintains department records, reports, and files as required.Responsible, when previous arrangements have been made or a co-payment is required, to collect such payments and record payment.Responsible for knowing hospital policies and being familiar with hospital services that are available.Demonstrates an ability to be flexible, organized, and function well in stressful situations.BENEFITS:Taking care of our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:Medical, Dental and Vision InsurancePaid Time Off (vacation, holidays and sick days) and Medical Paid Time OffRetirement Plans (401K with up to 6% match)Earned Quarterly Bonus ProgramEducation Reimbursement ProgramDiscount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community HospitalPlease note benefits are based on eligibility according to full-time, part-time or PRN status classification.ABOUT MOUNTAIN VIEW:Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.Education/Certification: High school diploma or general education degree (GED) preferred.Experience: One to three months related experience and/or training; or equivalent combination of education and experience.Equipment/Technology: Ability to use hospital information system as needed, and operate basic computer functions and software.Language/Communication: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate ratios and percentages and to draw and interpret bar graphs.Mental Capabilities: Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Interpersonal: Ability to work well with others