IDT Team Assistant & Care Coordinator

BoldAge PACE; Fresno (CA); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

401K with match

Life insurance

Tuition reimbursement

Flexible spending account

Employee assistance program

Job summary

BoldAge PACE in Fresno is seeking a Team Assistant to support the Interdisciplinary Team and ensure seamless service delivery. The role acts as a central communication point, coordinates scheduling, and maintains accurate documentation.

You will participate in IDT meetings, assist with grievances and appeals, answer participant calls, and help obtain medical records in the EMR. A client-focused, organized approach is essential.

Qualifications

• High School Diploma or related required.
• 1+ years clerical experience, preferably in a medical setting.
• 1 year experience with frail or elderly population preferred; training provided if needed.

Responsibilities

• Conduct daily chart reviews to ensure services ordered by IDT are completed.
• Attend IDT meetings, take notes, and facilitate as needed.
• Assist care team manager with grievance resolution and appeals.
• Support quality initiatives as assigned.
• Handle incoming calls from participants on their IDT panel, route to appropriate discipline, take messages, and schedule appointments with IDT members in EMR.
• Assist with obtaining consultation, specialist and outside medical records as needed and enter into EMR.
• Other duties as assigned.

Skills

Clerical experience

Education

High School Diploma

Job description

BoldAge PACE in Fresno is seeking a Team Assistant to support the Interdisciplinary Team and ensure seamless service delivery. The role acts as a central communication point, coordinates scheduling, and maintains accurate documentation.

You will participate in IDT meetings, assist with grievances and appeals, answer participant calls, and help obtain medical records in the EMR. A client-focused, organized approach is essential.