Identity Product Lead for Trust & Fraud Risk

Testing Site - JPMC; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase is seeking a Senior Product Associate on the Identity team within Trust & Security. You will help develop identity solutions, including verification, lifecycle management, and biometric capabilities, collaborating with technology, design, and business stakeholders to launch trusted products.

In this role you will partner with the Product Manager to identify opportunities, map user journeys, analyze metrics, and write epics and user stories to guide development, while ensuring

Qualifications

• 3+ years of product management or related experience.
• Strong knowledge of agile principles and tooling (Confluence, JIRA, Git).
• Excellent organization and time management skills.

Responsibilities

• Partner with the Product Manager to identify new product opportunities through user research and discovery.
• Plan upstream and downstream implications of new features on the product experience.
• Support user research, journey mapping, and market analysis to inform the strategic roadmap.
• Analyze product metrics and ensure alignment with time, cost, and quality targets.
• Act as a subject matter expert in Customer Identification processes.
• Write epics and user stories to support product development.
• Support feature teams with application testing, user experience testing, and issue resolution.
• Oversee and coordinate cross-functional activities across multiple workstreams and stakeholder groups.
• Facilitate clear communication, address risks or issues, and verify governance and regulatory requirements.

Skills

Product management

Agile & PM tools

Time management

Independent worker

Deployment & ops

Data literacy

Tools

Confluence

JIRA

Git

Job description

JPMorgan Chase is seeking a Senior Product Associate on the Identity team within Trust & Security. You will help develop identity solutions, including verification, lifecycle management, and biometric capabilities, collaborating with technology, design, and business stakeholders to launch trusted products.

In this role you will partner with the Product Manager to identify opportunities, map user journeys, analyze metrics, and write epics and user stories to guide development, while ensuring