Identity Operations Leader: IAM Modernization (Remote)

Ladders; United States; Remote; USD 152,000 - 173,000; Full time

Benefits offered by this job

Health & Wellness programs

Professional development

Flexible work arrangements

Collaborative work environment

Access to cutting-edge technology

Job summary

Ladders is seeking a Sr Manager, Identity Operations & Engineering to lead identity operations and engineering for a remote role in the United States. You will own lifecycle outcomes, govern governance priorities, and drive modernization of IAM capabilities, partnering with owners and governance stakeholders to improve security and automate workflows.

The role emphasizes collaboration with application owners, technical teams, and governance stakeholders to strengthen operational discipline and

Qualifications

• 7+ years of technical leadership in Identity and Access Management (IAM).
• Experience as a Product Owner, Solutions Architect, or Operations/Engineering Manager.
• Strong understanding of identity security cloud platforms and Active Directory.
• Relevant industry certifications such as CIAM, CISSP, or ITIL.
• Proven track record in enterprise-level IAM transformations.
• Deep knowledge of ITSM/ITIL frameworks.
• Exceptional stakeholder management skills.

Responsibilities

• Serve as the primary process owner for joiner, mover, and leaver identity lifecycle outcomes.
• Co-host the IAM Governance Council to drive policy reviews and prioritize the IAM backlog.
• Define business and technical requirements for automated lifecycle workflows.
• Lead IAM operations and engineering teams to reduce silos and improve execution.
• Operationalize governance processes to support continuous improvement and KPI establishment.
• Support the migration from a legacy identity platform to a modern identity security cloud solution.
• Partner with application owners to onboard applications into the identity security cloud platform.

Skills

IAM leadership

Product Owner

Solutions Architect

Ops/Eng Manager

Identity security

Active Directory

CIAM

CISSP

ITIL

IAM transformations

Job description

Ladders is seeking a Sr Manager, Identity Operations & Engineering to lead identity operations and engineering for a remote role in the United States. You will own lifecycle outcomes, govern governance priorities, and drive modernization of IAM capabilities, partnering with owners and governance stakeholders to improve security and automate workflows.

The role emphasizes collaboration with application owners, technical teams, and governance stakeholders to strengthen operational discipline and