Identity Governance Project Lead — Delivery & Metrics

SDG Corporation; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

SDG Corporation seeks an experienced Delivery Manager to lead cross-functional technology projects in the United States. You will supervise a geographically dispersed team, own end-to-end delivery, and drive customer satisfaction by aligning resources, processes, and metrics with client expectations.

You will leverage expertise in identity management tooling (Sailpoint, Siteminder, Okta, Saviynt) to guide architecture decisions, ensure scope clarity, and deliver on-time outcomes.

Qualifications

• 12–18 years of experience in technology delivery leadership.
• Strong leadership to motivate and lead a team.
• Proven ability to cross-train team on multiple technologies.
• Very good technical knowledge in identity management (Sailpoint, Siteminder, Okta, Saviynt).
• Ability to translate requirements into deliverables with clear communication.
• Strong analytical skills to interpret information and prepare reports.

Responsibilities

• Establish delivery process and improve customer experience
• Lead a geographically dispersed team to deliver technology projects on time and within budget
• Maintain end-to-end accountability for customer satisfaction and delivery excellence
• Determine necessary activities to successfully deliver projects
• Ensure appropriate resources to fulfill shift requirements
• Deliver customer satisfaction and resolve issues quickly
• Maintain high standards, discipline and accountability
• Improve the delivery model and strategy; manage delivery with teams
• Supervise staff and handle queries
• Bridge between client and team and identify new requirements
• Expertise around Project Metrics and representation
• Lead weekly and monthly status calls
• Manage team performance reviews
• IGA business analysis experience required (Sailpoint, Okta, Saviynt)

Skills

Leadership

Team management

Analytical skills

Requirements gathering

Cross-training

Project delivery

Identity management knowledge

Tools

Sailpoint

Siteminder

Okta

Saviynt

Job description

SDG Corporation seeks an experienced Delivery Manager to lead cross-functional technology projects in the United States. You will supervise a geographically dispersed team, own end-to-end delivery, and drive customer satisfaction by aligning resources, processes, and metrics with client expectations.

You will leverage expertise in identity management tooling (Sailpoint, Siteminder, Okta, Saviynt) to guide architecture decisions, ensure scope clarity, and deliver on-time outcomes.