Identity Governance Operations Lead

The Guardian Life Insurance Company of America; New York (NY); Hybrid; USD 119,000 - 195,000; Full time

Job summary

The Guardian Life Insurance Company of America seeks a hands-on Team Lead for Identity Governance Operations in New York. You will lead the IGA team, oversee lifecycle governance, access reviews, SoD, and provisioning controls, and drive improvements with automation and analytics.

Three days per week on-site at Guardian locations (NY, PA, or NJ) with a focus on enterprise governance, regulatory readiness, and stakeholder collaboration across digital technology and business units.

Qualifications

• 5+ years of IAM/IGA, cybersecurity, or related tech/security functions.
• Bachelor’s degree in computer science, Information Security, Information Technology, or related field, or equivalent experience.
• People leadership experience, including performance management, prioritization, and development of employees, contractors, or vendor resources.
• Strong experience with identity lifecycle management, access certifications, RBAC, SoD, provisioning/deprovisioning, and access governance.

Responsibilities

• Lead develops the IGA team, including performance management, workload prioritization, career development, cross-training, and accountability for results.
• Manage employees and outsourced resources, ensuring delivery against established KPIs, KRIs, controls, and operational expectations.
• Oversee core IGA processes including Joiner/Mover/Leaver, access entitlement reviews, SoD, RBAC, entitlement governance, provisioning/deprovisioning controls, and monitoring of unauthorized/native access changes.
• Provide IGA/IAM enterprise controls, audit evidence, regulatory requirements, documentation, and remediation activities.
• Drive continuous improvement through automation, process simplification, and improved user experience.
• Proactively identify risks, control gaps, and suggest opportunities to address them.
• Partner and support business and technology teams to establish governance requirements for non-human identities, service identities, AI agents, and emerging AI capabilities.
• Support vendor evaluations, RFP/RFI activities, proof-of-concepts, and strategic IGA initiatives.

Skills

IAM/IGA experience

People leadership

Identity lifecycle management

Access certifications

RBAC

SoD

Provisioning/deprovisioning

Operational controls & audits

Regulatory compliance

SLAs

Analytical skills

Stakeholder management

Communication

Education

Bachelor’s degree in CS/Info Sec/IT

Tools

SailPoint

CyberArk

Microsoft Entra ID

Okta

Job description

The Guardian Life Insurance Company of America seeks a hands-on Team Lead for Identity Governance Operations in New York. You will lead the IGA team, oversee lifecycle governance, access reviews, SoD, and provisioning controls, and drive improvements with automation and analytics.

Three days per week on-site at Guardian locations (NY, PA, or NJ) with a focus on enterprise governance, regulatory readiness, and stakeholder collaboration across digital technology and business units.