Identity & Access Systems Administrator II

Olgoonik Corporation; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Job summary

Olgoonik Corporation is seeking a Systems Operations Administrator to support an enterprise security management system and provide customer support to users, employees, and visitors in the Washington, DC area.

The role requires a High School Diploma or equivalent, at least 1 year of general customer service and clerical data entry experience. A Secret clearance with the ability to obtain Top Secret/SCI is required, with potential travel based on business needs.

Qualifications

• Good working knowledge of Microsoft Windows Applications/Programs.
• Good oral and written communication skills.
• Ability to follow oral and written instructions.
• Ability to perform work with minimal supervision.
• Ability to establish and maintain effective working relationships.
• 1 Year of general customer service experience.
• 1 Year of clerical and data entry experience.

Responsibilities

• Processes applicants for ID cards.
• Processes ID card applications.
• Performs quality control checks.
• Processes access control requests.
• Prepares system generated reports.
• Prepare status reports.
• Provides customer service support.
• Provides training.
• Updates files.
• Identifies and resolves basic ID card problems.
• Identifies and resolves basic access control problems.

Skills

Microsoft Windows Applications

Customer Service

Communication

Clerical/Data Entry

Time Management

Troubleshooting

Teamwork

Education

High School Diploma or equivalent

Job description

Olgoonik Corporation is seeking a Systems Operations Administrator to support an enterprise security management system and provide customer support to users, employees, and visitors in the Washington, DC area.

The role requires a High School Diploma or equivalent, at least 1 year of general customer service and clerical data entry experience. A Secret clearance with the ability to obtain Top Secret/SCI is required, with potential travel based on business needs.